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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

6% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1267)

Review of the Newbury Building Society, Mortgages:

We remortgaged with you and all was done easily and...

We remortgaged with you and all was done easily and quickly Reviewed on: 14th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Kaylie Tingle - Mortgage Advisor

Met over the telephone with Kaylie Tingle who ran through everything with us asking lots of security questions and questions relevant to our mortgage needs. She gave clear advice and guidance and explained how the Building Society could help us and continue working with us when our current product expired. Professional service. Felt reassured after the call. Reviewed on: 21st November 2024

Reply from Newbury Building Society Hi Melanie, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Kayleigh, who will be so pleased to hear them. Response date: 27th November 2024

Excellent remortgage appointment with Luke Pummell

I had a remortgage appointment. Beforehand I was a little confused as to what the change would do and if it would impact negatively but I was reassured brilliantly by Luke Pummell. He was very clear, concise and make it clear in my head what my remortgage rate would be and the what the changes would mean for me. He gave excellent and informative advice and put me at ease. He was also very friendly and we had a good chat about the rugby happening that same day. He emailed me all the information and I am very satisfied with the service. Excellent all round! Reviewed on: 19th November 2024

Reply from Newbury Building Society Hi Daniel, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Luke, who will be so pleased to hear them. Response date: 27th November 2024

Arranging for a new mortgage

Application via our agent and then the arrival of the new mortgage went reasonably well and smoothly, and did not take long. Reviewed on: 18th November 2024

Reply from Newbury Building Society Hi Nigel, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th November 2024

Applying for a mortgage in later life.

Helpful, informative and supportive. Initial telephone contact and telephone appointment to apply for mortgage clear, concise with a choice of options. Office staff at Wokingham helpful with forwarding paperwork. Altogether a painless process. Reviewed on: 12th November 2024

Reply from Newbury Building Society That's lovely to hear, we will share your feedback with the branch team. Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Very helpful staff.

Very helpful staff. Great communication. Able to speak to people easily. Assisted throughout the process. Provided us with a product that works for us. Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Karen, we appreciate the time taken to leave us a review, thank you. Response date: 11th November 2024

Professional/Efficient/Retired friendly

Whilst it has taken many interactions and a long time, Newbury staff have all been very efficient and professional and NBS are one if the few lenders willing to lend to retired people Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Richard, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th November 2024

Newbury Building Society offered a mortgage product...

Newbury Building Society offered a mortgage product that met my particular needs at a competitive rate. All communications I received were clear and all actions were carried out as expected. Reviewed on: 1st November 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 1st November 2024

Great experience can’t fault the team!

Great experience can’t fault the team! Reviewed on: 1st November 2024

Reply from Newbury Building Society Hi Rawanne, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st November 2024

Porting our Mortgage to new property.

We ported our mortgage to our new property as part of the purchase. The whole process was handled really well from the assessment through to the actual implementation. Reviewed on: 27th October 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 29th October 2024

A great product for us,

One of the most competitive BTL mortgages have seen recently. Reviewed on: 26th October 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 29th October 2024

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