Write a review

Go to business site

Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (1363 reviews)

View other Newbury Building Society products

4.80

Based on 1,363 reviews, last reviewed 2nd Mar 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

A great Mortgage Lender to have. A great Mortgage Lender to have supporting your lifestyle. We have had our Mortgage with Newbury Building Society for many years now. Having recently ... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

1

Newbury Building Society Unhelpful We have had a mortgage with Newbury for years and have never missed a payment so when it came to renewing the mortgage for another 2 years they became... Read more Reviewed on: 4th January 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society have been in the mortgage industry for over 165 years.

Appointments with qualified mortgage advisers can be over the phone, videocall or in branch. Newbury Building Society can help with mortgages in a wide range of circumstances including first time buying, retirement, self employed and buy to let.

Newbury Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Mortgages reviews (1363)

Little building society with a big heart

Newbury Building Society is a little gem since I discovered I was éligibilité to be a member from my location two years ago. They offer great interest rates and are improving their service all the time. During the pandemic their telephone customer advisers were always very helpful. Their new app to help view my account and transactions online is a step on the right direction. Reviewed on: 9th March 2021

Newbury building society

We have now had our mortgage with NBC’s for many years and they have always been great at review times offering a fantastic, personal service which we greatly appreciate. I would recommend them to anyone looking for a mortgage. Reviewed on: 9th March 2021

Great Team

All the Newbury Building Society staff I have ever encountered are friendly, knowledgeable and very helpful. Their savings and mortgage rates are competitive and they engage with the local community! Reviewed on: 9th March 2021

Great products from the knowledgeable Newbury

Knowledgeable advisors who provide a great service and continued support. Excellent products that offer value for money. Reviewed on: 8th March 2021

Great people who remember what service is

Took a mortgage out 2 years ago and the process was so pleasantly handled. Then, a couple of times, I’ve forgotten to transfer money into my current account. On each occasion, I’ve received an almost apologetic phone call from NBS, asking if there was a problem or if they could help. So pleasant; so courteous. So grateful for the these people and their approach. So pleased to be a customer. Reviewed on: 8th March 2021

Excellent service

As a newcomer to NBS I have received excellent customer service, and the rates on savings are good too. Reviewed on: 8th March 2021

Good customer service

When I have telephoned the service was good and I could speak to someone very quickly, which doesn,t happen very often nowadays, Reviewed on: 8th March 2021

Great personable service

From application, through all communication during the term of our mortgage, Newbury have always been personable, helpful and professional above and beyond the usual Reviewed on: 8th March 2021

The friendly face of finance!

Newbury staff are always pleased to help in a calm and pleasant manner. Reviewed on: 8th March 2021

Friendly and helpful

I have been an account holder for many years, the staff are very helpful and I feel my money is safe. Reviewed on: 8th March 2021

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from The Stafford Building Society 4.69 from 19 reviews
Mortgages
from Monmouthshire Building Society 4.82 from 269 reviews
Mortgages
from Coventry Building Society 3.68 from 28 reviews

Want to see more from Newbury Building Society?

Savings
from Newbury Building Society 4.89 from 8677 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub