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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

The usual friendly efficient service with common sense .

Our situation was unusual,we applied for a further loan in order to change the property that the original loan was secured against.This tested the systems within the Society but superb ,friendly ,rapid service from Jill and Roger made it happen.Many thanks once again. Reviewed on: 2nd October 2020

Reply from Newbury Building Society Hi Charles, thanks for taking the time to provide feedback and for your kinds words. We have shared your comments with Jill and Roger and know they will really appreciate them. Many thanks Response date: 2nd October 2020

New mortgage for mature applicants

we secured a mortgage on a second property without issue. We are not young and didn't expect such a positive experience. This has been a stressfree process. Thankyou Reviewed on: 28th September 2020

Reply from Newbury Building Society Hi Susan, thank you for taking the time to leave feedback and for your kind words. We are so pleased to hear that the process has been straightforward - we try to make it stress free! We really appreciate it - thanks again. Response date: 28th September 2020

Excellent response to application and consequent offer

We were pleased to get such a quick response about our remortgage and good communication throughout the process. Reviewed on: 25th September 2020

Reply from Newbury Building Society Hello, thank you for taking the time to leave feedback - we really appreciate it. Response date: 25th September 2020

A very professional Job

The team who administered my mortgage did an excellent job which couldn't be faulted. They encountered problems getting information from First Direct but persaveared and succeeded all the while keeping me informed of what was going on. First class service! Reviewed on: 25th September 2020

Reply from Newbury Building Society Hi Andy, thank you for your kind words and taking the time to leave feedback - we really appreciate it! Response date: 25th September 2020

First time buyer

Lisa Wedge was amazing. She went above and beyond to help us with our mortgage. She was very responsive to our needs and made it a stress free process. Cant thank her enough. I would highly recommend. Thanks again Paul C Reviewed on: 23rd September 2020

Reply from Newbury Building Society Hi Paul - thank you for your kind words and for taking the time to leave feedback - Lisa will be so pleased to hear this. And congratulations on your new home! Response date: 23rd September 2020

Efficient, communication good.

First time with Newbury and I have no faults with the way theu conducted their service with me. Reviewed on: 22nd September 2020

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback - we appreciate it. Response date: 23rd September 2020

Inadequate Remortgage Quote

Your mortgage advisor called who was very helpful but unfortunately your remortgage offer was well below the offers provided by other lenders. For this reason we left you and considering your interest rates its unlikely we will come back until you can compete with other lenders. Reviewed on: 21st September 2020

Reply from Newbury Building Society Hi Paul, thank you for providing feedback, we share all comments with the product team and they are important to us. We are sorry we were unable to provide you with a suitable product at this time. Response date: 22nd September 2020

Easy Application for 1st Mortgage

The application process was quick and easy, and we got accepted quicker than expected. Thank you for making our first house buy a simpler one! Reviewed on: 20th September 2020

Reply from Newbury Building Society HI Katie - you are welcome and thank you for taking the time to provide feedback - we really appreciate it. Happy new home! Response date: 21st September 2020

Efficient Service

My husband and I decided to release capital from our house to purchase a property in Italy. From our first enquiry to being forwarded the funds we have received a professional, efficient service. We were fully informed all of the time and had no stress as every process was simple and straightforward. This is our third mortgage with the Newbury and cannot praise the staff highly enough. In these difficult times it is nice to know that you can still rely on good service. Thank you Reviewed on: 18th September 2020

Reply from Newbury Building Society Hi Susan, thank you so much for your kind words and for taking the time to leave feedback. Much appreciated by us all. Response date: 21st September 2020

Superb Service. Friendly & very professional.

From first to last a delightful experience. Truly the best or mortgage experiences. Reviewed on: 18th September 2020

Reply from Newbury Building Society Hi Louis, thank you so much for your feedback and taking the time to leave it. We really appreciate it. Response date: 18th September 2020

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