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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Just great

All went smooth for us as the first time buyers - highly recommended Reviewed on: 16th November 2020

Reply from Newbury Building Society Hi Michal - thank you for taking the time to leave feedback for us - we really appreciate it. And congratulations on your first home! Response date: 19th November 2020

excellent reliable service

thank you excellent service , all good except some confusion with the Newbury's departments !! i received a phone call asking why i was leaving the Newbury when i was actually only remortgaging ? there just seemed to be a bit of confusion between departments . received a very nice welcome pack to our new property , thank you. Reviewed on: 12th November 2020

Reply from Newbury Building Society Dear John, thank you for taking the time to leave feedback for us - we really appreciate it - and apologies that there was some confusion. We are glad you received your welcome pack to your new home and best wishes in your new home from us all. Response date: 19th November 2020

Excellent Mortgage Set-up

Newbury Building Society offered a very competitive deal and the set-up process was exceptionally efficient. Reviewed on: 9th November 2020

Reply from Newbury Building Society Hi, Thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 19th November 2020

Great service

Seemed a little slow but not sure how much of this was caused by broker and lawyer. Gift box from Building Society on completion was a very welcome surprise. Reviewed on: 9th November 2020

Reply from Newbury Building Society Hi John, thank you for taking the time to leave feedback Response date: 9th November 2020

Excellent service

This is the first time we have dealt with the Newbury and the customer service was second to none. The transaction was smooth from start to finish. Always someone accessible by phone to answer our many questions and very understanding when we wanted to change anything. Would certainly recommend the Newbury to family and friends. Reviewed on: 8th November 2020

Early mortgage repayment

Sent an email requesting information for the above from Abingdon branch , they responded very quickly with the necessary forms , all handled swiftly staff very helpful and explained all details thoroughly. Reviewed on: 6th November 2020

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Mortgage

We have our buy to let mortgage with the Newbury who offered the best terms for us. They have been extremely helpful and accommodating whenever we needed to contact them. Would happily recommend them and the team are very easy to talk to. Excellent Building Society. Reviewed on: 4th November 2020

Reply from Newbury Building Society Hi Bradley, thank you so much for your kind words and for taking the time to leave feedback for us. We really appreciate it. Response date: 5th November 2020

Efficient and friendly service

Efficient and friendly service, helpful people available on the phone Reviewed on: 2nd November 2020

Reply from Newbury Building Society HI Ricadroro, thank you for your feedback and kind words - we appreciate it. Response date: 5th November 2020

Excellent

Stress free, handled our enquiry very well as it is our first, answered all questions we had! Reviewed on: 2nd November 2020

Reply from Newbury Building Society Hi Gareth, thank you for taking the time to leave feedback - we really appreciate it. Response date: 5th November 2020

Shared Ownership Mortgage

We applied with Newbury to purchase our first home through the shared ownership scheme. Angela was absolutely fantastic in helping us ahead of the application and next steps we could expect as FTBs. She allayed any concerns we had in applying for a mortgage and made the process as smooth and stress-free as possible. The underwriting was fantastic and we received an offer on a product 9 working days after application. Correspondence has been quick and friendly. I would recommend Newbury to any one looking for a Shared Ownership mortgage. Thank you! Reviewed on: 30th October 2020

Reply from Newbury Building Society Hi Elinor, thank you so much for taking the time to leave feedback and for your kind words. We are so pleased your experience was so hassle free and we will be sure to share your comments with Angela and our Underwriting team who will be thrilled to hear them. You are very welcome and Happy new home! Response date: 30th October 2020

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