Write a review

Go to business site

Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.78 (1333 reviews)

View other Newbury Building Society products

4.79

Based on 1,333 reviews, last reviewed 2nd Dec 2025

14% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Everything went smoothly and without any problems Everything went smoothly and without problems from the first contact to the transfer of the mortgage Reviewed on: 2nd December 2025

Latest lowest rating:

1

*AVOID* Undervalued new build / cost £12k to leave them Newbury provided a self-build product and during the build and undervalued the build and refused to provide next tranche of cash so I had to take a pe... Read more Reviewed on: 24th October 2025

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society have been in the mortgage industry for over 165 years.

Appointments with qualified mortgage advisers can be over the phone, videocall or in branch. Newbury Building Society can help with mortgages in a wide range of circumstances including first time buying, retirement, self employed and buy to let.

Newbury Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Mortgages reviews (1333)

Mortgages Simply Professionally

Having tried to obtain a mortgage from Banks, Mortgage Advisors and Building Society's for two months, with the outcome of "Computer say's No," No response for weeks and Costs up to 3x over normal. I approach Newbury Building Society in Wokingham, I met with a very professional finance manager at 2.00pm, providing full documented evidence of my mortgage requirement. I returned home, then received a call at 2.50pm from the same person confirming that my mortgage had been approved subject to Terms and Conditions. I was delighted with the service provided and the sound business basis that the mortgage was provided. It confirms that the Financial Service Sector can operate profitably and efficiently in a face to face environment, if their directors have the people skills and the will to do so. Reviewed on: 7th January 2018

Friendly, helpful and clear

I found the staff very willing and helpful to explain products and help us make the right decision for us. Reviewed on: 7th January 2018

Good friendly helpful staff

I like the personal touch and they are local with shops on the high street I have several savings accounts with them Reviewed on: 6th January 2018

Friendly, helpfull and responsive

I have been with the Newbury for over 40 years and have had a number of mortgage and savings products from them. They have always provided what I consider a personal service and always make you feel like a valued customer - not just another number. Reviewed on: 6th January 2018

Self Build Mortgage

I applied to Newbury Building Society for a Self Build Mortgage to build my own home having tried a number of high street competitors who failed to understand the requirement. Newbury understood the requirement and were flexible in the mortgage schedule to support the different phases of the build. They also adjusted my mortgage on completion of the build to a more advantageous product. A very personal and professional service. Reviewed on: 5th January 2018

Clear and what we wanted

We have found dealing with Newbury to be very satisfactory. Their paperwork is clear and to the point, they are excellent when dealing over the phone and their products and customer service is first class! In the modern age where everything is geared around customer service but actually the service has little to do with what the customer needs or whats, Newbury are refreshingly open minded and to the point. A fantastic product and first class service. Reviewed on: 5th January 2018

Very helpful, quick and professional

At a time when the banks didn't want to help me Newbury did...outstanding service Reviewed on: 5th January 2018

Excellent Company

A friendly and welcoming company who have helped me with my mortgage requirements in a professional way. I would strongly advise anyone to use the Newbury Building Society. Reviewed on: 4th January 2018

Great Building Society

A personal, dedicated building society that go above and beyond for their customer. Reviewed on: 4th January 2018

Mortgage

They have been very helpful to us from when we first switched our mortgage to them this carried on each time we have had to switch to a new product. Reviewed on: 4th January 2018

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Together Money 1.63 from 6 reviews
Mortgages
from Generation Home 5.00 from 1 reviews
Morgtages
from Platform 1.15 from 57 reviews

Want to see more from Newbury Building Society?

Savings
from Newbury Building Society 4.88 from 8533 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub