Write a review

Go to business site

Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.78 (1318 reviews)

View other Newbury Building Society products

4.79

Based on 1,318 reviews, last reviewed 2nd Oct 2025

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A smooth process and helpful advisors. Angela was very helpful and friendly, explained everything really well and helped me get the product I needed that worked for. Reviewed on: 2nd October 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society have been in the mortgage industry for over 165 years.

Appointments with qualified mortgage advisers can be over the phone, videocall or in branch. Newbury Building Society can help with mortgages in a wide range of circumstances including first time buying, retirement, self employed and buy to let.

Newbury Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Mortgages reviews (1318)

Great service, great rates - the Small but perfectly formed Newbury Building Society

I have been a happy customer of Newbury Building Society for over 15 years. I previously held my mortgage with a large multinational supplier but haven't looked back since switching to the Newbury Building Society. They offer great customer service and have a good product range. Reviewed on: 4th January 2018

Great Customer Service

Always very helpful. It’s almost like a family business rather than a bank where no one wants to listen. Reviewed on: 4th January 2018

Pleasant, helpful and considerate service

Our mortgage was due for renewal, we visited Newbury Building Society and discussed our options with a mortgage adviser. Within 20 minutes we had signed up for a new 3 year deal at a preferential reduced rate. What more could we ask for? Fabulous. Reviewed on: 4th January 2018

Very helpful

Difficult situation re mortgaging my truesteel framed home in which I have lived for more than 20 years. Very helpful face to face contact in which the mortgage advisor was extremely knowledgeable, helpful and very reassuring. Just a brilliant local service in an era of faceless online form filling. Loved it. Reviewed on: 4th January 2018

Excellent service provider

A fair, sensible and efficient loan provider - fit for purpose. Reviewed on: 4th January 2018

Mortgage and Savings

I would recommend the Newbury Building Society to anyone looking for either a Mortgage or Savings Account. The Newbury are not only competitive but made the stressful financial process of moving home complete with ease. Reviewed on: 4th January 2018

Amazing experience

Personal experience from start to finish. Nothing too much to ask and provided above and beyond expected help the entire way. Reviewed on: 4th January 2018

A fantastic Building Society

A Building Society that really understands individual needs and one that makes a very quick decision Reviewed on: 4th January 2018

Excellent service

My mortgage came up for renewal and the team made the whole process very easy to understand and gave me an excellent rate Reviewed on: 4th January 2018

The best

Great staff - warm, friendly, supportive, knowledgeable and very professional, without exception. Oh... and the financial offerings are first rate and extremely competitive too. Reviewed on: 4th January 2018

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from The Mortgage Branch 0.00 from 0 reviews
Fixed Rate Mortgage
from RBS 3.71 from 11 reviews
Mortgages
from Monmouthshire Building Society 4.77 from 251 reviews

Want to see more from Newbury Building Society?

Savings
from Newbury Building Society 4.88 from 8287 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub