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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1293 reviews)

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4.77

Based on 1,293 reviews, last reviewed 13th Jun 2025

39% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Exceptional Service from NBS All advise and help given to us was thoroughly explained and any questions answered in a very prompt and professional manner . An all round first clas... Read more Reviewed on: 13th June 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1293)

personal service

a very personal service from this bank Reviewed on: 4th January 2018

A very user friendly Society with the abiliy to talk to staff face to face.

First class Society, with whom I have had involvement since 1998. Customer loyalty shows the success of the Society in keeping its members. Reviewed on: 4th January 2018

Great customer Service

Always great service and advice given Reviewed on: 4th January 2018

A life time of help and support

I've been with the Newbury for c25years. They have supported me and my family through multiple re-mortgages, buying a boat, moving house. They have always been helpful supportive and competitive suggesting various products which are cheaper and more appropriate to my needs. I no longer look at the competition as the trust and confidence I have in the Newbury gives me the peace of mind that I have the right product and support. Over the 25 years I have dealt with many Newbury advisors and they all work in the same way being supportive helpful and acting with integrity. This is a testament not only to the leadership but to the culture of the organisation which has stayed true to its values even in difficult financial times. Well done guys, thanks for your continued support and good luck. Craig Rogers- Reviewed on: 4th January 2018

Mortgage Products

Not like the Big Boys!-- provide a service which is tailor made and adapted to the customer's circumstances Reviewed on: 4th January 2018

Extremely helpful

Every time I contact Newbury they go above and beyond to help offer their knowledgeable advice. No one else offers such a personal touch where you a person not just an account number. We have had our mortgage for 6 years now and are currently going through the process of remortgaging. Reviewed on: 4th January 2018

Mortgage service and support

I have now been with Newbury BS for the last 5 years. The company is without doubt the most efficient, user friendly and internet easy firm I have ever dealt with. NBS combines old fashioned service with modern technology, a perfect combination for someone of advancing years such as myself. Reviewed on: 4th January 2018

Excellent bank with a variety

NBS were very knowledgable in the product we needed and even gave us extra advice which was very useful. Great customer service & would recommend to others. Reviewed on: 4th January 2018

Fast efficient service

Service is alway to the point, and with a great selection of products to choose from Reviewed on: 4th January 2018

Homest, trustworthy and excellent service

I have always held my mortgage with the Newbury Building Society. Their rates are competitive, the staff are always friendly, helpful and competent and when renewing at the end of a mortgage deal they have always offered another good deal without charging me any kind of fees for renewing. Reviewed on: 4th January 2018

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