Write a review

Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1305 reviews)

View other Newbury Building Society products

4.78

Based on 1,305 reviews, last reviewed 7th Aug 2025

17% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

A very Positive Experience from a Returning Customer Helpful and Friendly communication. Professional service offering a good range of competitve products - As you would expect from a Building Society th... Read more Reviewed on: 7th August 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society have been in the mortgage industry for over 165 years.

Appointments with qualified mortgage advisers can be over the phone, videocall or in branch. Newbury Building Society can help with mortgages in a wide range of circumstances including first time buying, retirement, self employed and buy to let.

Newbury Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Mortgages reviews (1305)

Very helpful

Difficult situation re mortgaging my truesteel framed home in which I have lived for more than 20 years. Very helpful face to face contact in which the mortgage advisor was extremely knowledgeable, helpful and very reassuring. Just a brilliant local service in an era of faceless online form filling. Loved it. Reviewed on: 4th January 2018

Excellent service provider

A fair, sensible and efficient loan provider - fit for purpose. Reviewed on: 4th January 2018

Mortgage and Savings

I would recommend the Newbury Building Society to anyone looking for either a Mortgage or Savings Account. The Newbury are not only competitive but made the stressful financial process of moving home complete with ease. Reviewed on: 4th January 2018

Amazing experience

Personal experience from start to finish. Nothing too much to ask and provided above and beyond expected help the entire way. Reviewed on: 4th January 2018

A fantastic Building Society

A Building Society that really understands individual needs and one that makes a very quick decision Reviewed on: 4th January 2018

Excellent service

My mortgage came up for renewal and the team made the whole process very easy to understand and gave me an excellent rate Reviewed on: 4th January 2018

The best

Great staff - warm, friendly, supportive, knowledgeable and very professional, without exception. Oh... and the financial offerings are first rate and extremely competitive too. Reviewed on: 4th January 2018

Positive response to extension of mortgage term.

Newbury Building Society took a flexible attitude to our request to extend the term of our mortgage,despite my age being greater than the limit imposed by most lenders.The mortgage is joint with my wife who is considerably younger and will inherit half of my final salary pension plus joint assets.Newbury B S assessed all this plus our payment record and low loan to equity ratio and granted our request. We believe they demonstrated flexibility and individual treatment,whereas most lenders would have rejected the request outright on rigid maximum age policy. Reviewed on: 4th January 2018

Value for money and personal service

I have had successive mortgages with the Newbury over the last few years and their customer service is personal and, in my experience, second to none. You speak to a human being without going on hold and they deal with your query. The rates are competitive and I was delighted that they didn't pass on the recent interest hike, having reduced rates when it went down. Recommended! Reviewed on: 4th January 2018

Great Local Building Society

Always feels like you are dealing with people, not an institution. Reviewed on: 4th January 2018

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from The Mortgage Branch 0.00 from 0 reviews
Mortgages
from Buckinghamshire Building Society 4.35 from 53 reviews
Mortgages
from Chetwood Bank 0.00 from 0 reviews

Want to see more from Newbury Building Society?

Savings
from Newbury Building Society 4.88 from 8017 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub