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Newbury Building Society: Savings reviews

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4.86
Based on 7,216 reviews, last reviewed 20th Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Still true to the principles of mutuality. Still true to the principles of mutuality. Great customer service, and competitive savings products Reviewed on: 20th February 2025
Paul W's avatar
Paul W

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7216)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Tony's avatar
Tony
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

4
Having been with the Newbury since 1968 I have been served pretty well since then and hope I will be attended in my future old age. Reviewed on: 31st January 2025

In branch service review

5
The staff are always cheerful and helpful. I don't think there is anything to improve on. Reviewed on: 31st January 2025

In branch service review

5
Lovely staff, excellent service. Web app somehow not showing withdrawal option so had to visit the branch, probably worth a check. Reviewed on: 31st January 2025

In branch service review

5
Staff are knowledgeable and friendly. Reviewed on: 31st January 2025

In branch service review

5
Smooth process and very helpful. Reviewed on: 31st January 2025

In branch service review

5
Staff at Thatcham and Newbury are always polite and always helpful. Reviewed on: 31st January 2025

In branch service review

5
Friendly staff and convenient opening hours. Reviewed on: 31st January 2025

In branch service review

5
Deborah was very good and polite and gave me good advice. Reviewed on: 31st January 2025

In branch service review

5
Easy to book appointment. Very helpful in setting up accounts. Reviewed on: 31st January 2025

In branch service review

5
Great to see the app out. Very friendly and resolved all issues rather than saying back in another month. Reviewed on: 31st January 2025

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