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Newbury Building Society: Savings reviews

4.86
Based on 7,216 reviews, last reviewed 20th Feb 2025
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Still true to the principles of mutuality. Still true to the principles of mutuality. Great customer service, and competitive savings products Reviewed on: 20th February 2025
Paul W's avatar
Paul W

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7216)

Review of the Newbury Building Society, Savings:

Great mobile app and customer service

5
App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words Alex, we do appreciate it. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
Friendly staff and good knowledge of products available. Reviewed on: 31st January 2025

In branch service review

4
Not sure about online transactions. Reviewed on: 31st January 2025

In branch service review

5
Approachable, friendly staff. Easy to make an appointment in person. Reviewed on: 31st January 2025

In branch service review

5
On a few occassions I've been here the staff have been very pleasant and helpful. Reviewed on: 31st January 2025

In branch service review

5
Local branch, rarely await attention, friendly staff. Reviewed on: 31st January 2025

In branch service review

5
A first class interview. Very friendly. Reviewed on: 31st January 2025

In branch service review

5
It was calm, clear and informative. I've ended up with 3 new products to my savings in. Reviewed on: 31st January 2025

In branch service review

4
Staff very helpful sorting out a suspicious withdrawal from my account. Reviewed on: 31st January 2025

In branch service review

3
Get rid of passbooks - it's 2025!!. Reviewed on: 31st January 2025

In branch service review

5
I like coming in and being able to see an actual person. Reviewed on: 31st January 2025