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Newbury Building Society: Savings reviews

4.86
Based on 7,213 reviews, last reviewed 14th Feb 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top customer service I had to call the NBS as I was unable to login to my online account. I spoke to a very helpful, and local lady, and the issue was sorted swiftly. No c... Read more Reviewed on: 14th February 2025
Rob G's avatar
Rob G

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7213)

Review of the Newbury Building Society, Savings:

Great opportunity to learn about a local bank

5
Great opportunity to learn about a local bank Reviewed on: 23rd December 2024
Reply from Newbury Building Society Hi Alan, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd January 2025
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Newbury Building Society

In branch service review

5
Very happy, been a member for years!. Reviewed on: 31st January 2025

In branch service review

5
Nothing could be improved - Jess couldn't have been more cheerful and helpful. Reviewed on: 31st January 2025

In branch service review

5
Very friendly and helpful girls in branch. Reviewed on: 31st January 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 31st January 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 31st January 2025

In branch service review

5
Very helpful with savings accounts. Reviewed on: 31st January 2025

In branch service review

5
All staff in Abingdon very friendly and helpful always. Reviewed on: 31st January 2025

Great mobile app and customer service

5
App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words Alex, we do appreciate it. Response date: 31st January 2025
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Newbury Building Society

I love it service, it's always on my good...

5
I love it service, it's always on my good side Reviewed on: 29th January 2025
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 31st January 2025
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Newbury Building Society

Great service from Newbury Building Society

5
Personal timely service re transfer of ISA with competitive rates & great staff. Branch network responsive & helpful - always leave with a positive experience and highly rate face to face contact. Reviewed on: 28th January 2025
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 31st January 2025
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Newbury Building Society

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