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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,217 reviews, last reviewed 21st Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Went in three times before making a decision,staff a... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting a... Read more Reviewed on: 21st February 2025
Suki S's avatar
Suki S

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7217)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Tony's avatar
Tony
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
I like the friendliness and helpful staff. Reviewed on: 31st December 2024

In branch service review

5
Easy access to high street branch and friendly staff. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Each transaction is very easy and with very friendly staff. Reviewed on: 31st December 2024

In branch service review

1
Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
Reply from Newbury Building Society We are sorry to hear the waiting area seating was too low for you. We will look into your feedback and what alternatives we can put in place, in the meantime we have a very comfortable booth with higher level seating that you are welcome to use or please ask one of the team who can provide you with a more suitable chair. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
So helpful to have face-to-face contact. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Very clear information, and answered all the questions. Reviewed on: 31st December 2024

In branch service review

5
Helpful and courteous staff. Very efficient. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Very accessible, helpful and friendly staff, very patient - enjoyable experience. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Appointment was on time and professional and friendly. Reviewed on: 31st December 2024

In branch service review

5
Always a pleasure to come in, friendly staff who are all very kind. Reviewed on: 31st December 2024

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