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Newbury Building Society: Savings reviews

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4.85
Based on 7,066 reviews, last reviewed 22nd Jan 2025
7% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A complex isa transfer. A complex isa transfer was made by the Basingstoke branch via an appointment. It was very well handled. Reviewed on: 22nd January 2025
Richard J Chilcott's avatar
Richard J Chilcott

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7066)

Review of the Newbury Building Society, Savings:

Friendly customer service

5
Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024
Hannah B's avatar
Hannah B
Reply from Newbury Building Society Hi Hannah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 23rd December 2024
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Newbury Building Society

In branch service review

5
Polite, knowledgeable staff who are very helpful. Reviewed on: 31st December 2024

In branch service review

4
Very easy going to sort out my savings and finances but could do with more chairs in branches. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to le us a review, we really do appreciate it. Response date: 10th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very good and helpful service. Staff are very polite. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
All the staff are always very helpful and friendly. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Matt was very good at helping us open our savings (joint) accounts. Succinct and clear information provided. Reviewed on: 31st December 2024

In branch service review

5
Jack is an ouotstanding example of customer service. All staff break the barrier between employee and customer to make it easier. Reviewed on: 31st December 2024

In branch service review

5
Holly was very effective and friendly when updating my savings in Wokingham. Reviewed on: 31st December 2024

In branch service review

5
A1 service which was spot on with listening and requirements. Good knowledge of savings products from staff too. Reviewed on: 31st December 2024

In branch service review

5
Nothing to improve - your staff are always polite and efficient. Reviewed on: 31st December 2024

In branch service review

4
We are no longer local so it is difficult to update accounts. Reviewed on: 31st December 2024

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