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Newbury Building Society: Savings reviews

4.86
Based on 7,650 reviews, last reviewed 10th May 2025
10% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Abingdon branch always great. Wanted to open a 60 day notice ISA. I’m an existing customer so thought I’d still have to book an appointment but they kindly fitted me in with thei... Read more Reviewed on: 10th May 2025
Sharon B's avatar
Sharon B

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025
Carole H's avatar
Carole H

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7650)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Very plesent and explaining everything clearly Reviewed on: 28th February 2022

In branch service review

5
Deborah was very patient with me. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Deborah who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly, helpful and face to face contact very important. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
I rang first for advice, directly through to a very helpful person then in Newbury branch a very calm positive experience explained step by step and quickly and efficiently completed. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to the Newbury team who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Friendly and Knowledgeable staff. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, thank you! Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Excellent service, clear explanations from Rachel. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Your phone needs to be answer quickest. I dislike sitting in menu systems for ten or more minutes. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking time to leave us feedback - we are sorry that your call was not answered quickly, we will look into that as it is not our normal service level. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Nice patient advisor, explained everything nicely and simply. Reviewed on: 30th April 2025
Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very efficient meeting with Rachel, who was very helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Rachel who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Very good experience jack is very helpful. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Jack who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

In branch service review

5
Jack was very helpful in advising what accounts I should pay funds into. Reviewed on: 30th April 2025
Reply from Newbury Building Society We really appreciate you taking the time to leave us a review, we have passed on your feedback to Jack who will be so pleased to hear it. Response date: 9th May 2025
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Newbury Building Society

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