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Newbury Building Society: Savings reviews

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4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Newbury Building Society Branch Review

5
Everything was explained very clearly Reviewed on: 28th February 2022
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Newbury Building Society Branch Review

5
Very local and user friendly, saw me as a walk in with no appointment Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
The staff made me feel at home and that my custom was fully appreciated Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
Serve great, plesent people very helpful Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
Very friendly staff very easy to use Reviewed on: 28th February 2022
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Verified Member

Opened two new accounts

4
Really comprehensive service with account opening. Felt I was being listened to and cared for and eveything provided for great customer service. Only negative was account passbooks were posted out - felt these could have been given on the day - save costs, environmental, convenience factor etc.. Reviewed on: 28th February 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 28th February 2022
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Newbury Building Society

Friendly professional service.

5
Prompt in person phone response. Reviewed on: 28th February 2022
Stephen Turner's avatar
Stephen Turner

Impressed

5
Tracie very helpful in explaining the various accounts. The Andover team very friendly and approachable. Look forward to popping in again as they all make you feel comfortable and relaxed. Nothing is too much trouble. As they say “service with a smile!” Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you! Both for your kind words and for taking time to leave feedback for us. We will be sure to share your comments with Tracie and the Andover team, who will be so pleased to hear them. Response date: 27th February 2022
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Newbury Building Society

Excellent Service

5
Up graded our saving accounts, the service was 1st Class. Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you - it's lovely to hear great comments like this. Thanks for taking time to leave feedback. Response date: 27th February 2022
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Newbury Building Society

New EMA account

4
The process was achieved online with the minimum of time and effort on my part Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 27th February 2022
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Newbury Building Society

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