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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8860 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8860)

Customer Satisfaction

Knowledge of services provided, helpfulness and overall attitude is excellent. Would definitely use for other services if needed in the future. Reviewed on: 4th January 2018

FRIENDLY, SMALL ENOUGH TO BE PERSONAL.

Always helpful, welcoming and friendly. My wife and I are made to feel like we are important to the Society. Reviewed on: 4th January 2018

The best

Great staff, as with the mortgage category. Friendly, professional and knowledgeable - consistantly willing to support and provide best advice for the customer, as distinct from The Society. Reviewed on: 4th January 2018

Service Excellence

Great customer focus and local support. Reviewed on: 4th January 2018

Professional, yet local, feel to our interactions.

The Newbury strikes a really good balance between being a professional financial institution while retaining sufficient "old world" charm to still feel friendly, trustworthy and local. Reviewed on: 4th January 2018

Ethical bank!

Excellent service from a bank with its heart in the right place! Reviewed on: 4th January 2018

Simply the best

Delighted with the service I've received over the years from the Newbury. Friendly, understanding staff. Local is best as far as I'm concerned Reviewed on: 4th January 2018

Excellent service

Helpful staff at our local Newbury Building Society. Bank offers good interest rates for savers. Reviewed on: 4th January 2018

Excellent Customer Service

The Newbury Building Society provides excellent customer service and advice on savings. Reviewed on: 4th January 2018

More than expected

The Wokingham branch went out of their way to add new accounts for my wife and I. Splitting one check across two accounts, pre-entering information already held, etc. Frankly, not the service one normally receives and in a positive way. Reviewed on: 4th January 2018

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