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Newbury Building Society: Savings reviews

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4.85
Based on 7,076 reviews, last reviewed 29th Jan 2025
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great mobile app and customer service App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025
Alex M's avatar
Alex M

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7076)

Review of the Newbury Building Society, Savings:

Friendly customer service

5
Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024
Hannah B's avatar
Hannah B
Reply from Newbury Building Society Hi Hannah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 23rd December 2024
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Newbury Building Society

In branch service review

5
Always friendly and knowledgeable. Reviewed on: 31st December 2024

In branch service review

4
Vess was professional and understood our savings requirements. However the process of requiring ID because of ome potential link to a political figure made the experience unpleasant. Big plus is a branch in Didcot makes the Newbury more attractive than competitors without a branch in Didcot. Reviewed on: 31st December 2024

In branch service review

5
I like that there is a local branch and the staff are always very helpful. Reviewed on: 31st December 2024

In branch service review

5
Many thanks Helen for your excellent customer service. This is to transfer my exisiting notice cash ISA to the senior monthly ISA. Reviewed on: 31st December 2024

In branch service review

5
Easy to update accounts, staff always pleasant and friendly, go above with help. One thing I woud suggest is making it easier to transfer money from account to another bank or building society. Reviewed on: 31st December 2024

In branch service review

5
Had a savings review, with the information provided I was able to make an informed improvement to my portfolio. Reviewed on: 31st December 2024

In branch service review

5
I recently opened a savings account at the Didcot branch - the staff were very friendly and helpful by taking time to answer any queries I have. Reviewed on: 31st December 2024

In branch service review

5
Everything perfect and very happy with the service. Reviewed on: 31st December 2024

In branch service review

5
Friendly, helpful staff who always make it a pleasure to come into branch. Reviewed on: 31st December 2024

In branch service review

5
I like the approach, always helpful and smiling. Reviewed on: 31st December 2024

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