Write a review

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (7063 reviews)

View other Newbury Building Society products

4.85

Based on 7,063 reviews, last reviewed 17th Jan 2025

7% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Interest rates are excellent! Savings account and savings bond interest rates are excellent. I love the work the Society does to support local communities. They put customers firs... Read more Reviewed on: 17th January 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

Verified source

Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7063)

Review of the Newbury Building Society, Savings:

Rachel Hawkins was very helpful and kind .

Rachel Hawkins [Newbury Office] was very helpful kind and patient with an old man who has just turned 79.I She set up a new ISA account where I wanted to move a matured Nationwide Account to Newbury Building Society. Reviewed on: 23rd December 2024

Reply from Newbury Building Society Hello - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 2nd January 2025

Interest rates are excellent!

Savings account and savings bond interest rates are excellent. I love the work the Society does to support local communities. They put customers first, with no shareholders to keep happy, their mission is to keep their customers happy and ensure branches stay open so people can get easy access to their money. Reviewed on: 17th January 2025

Interest rates are excellent

Savings account and savings bonds interest rates are excellent. Love the work the Society does to support local communities. Reviewed on: 17th January 2025

Dealing with real people and not dialing numbers.

Setting up the account easy, done in person and hassle free. The one occasion I had to phone them, I got straight through to a real person who then put me straight through the the person I needed to speak to. No dialing numbers or computer voices involved, this and how banking a building societies should be run. Reviewed on: 11th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 13th January 2025

Phone call to Alton Branch for help.

Initial phone call to Alton Branch, then able to complete transactions by post and online. Reviewed on: 10th January 2025

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th January 2025

Ken was really helpful and explained everything clea...

Ken was really helpful and explained everything clearly. Reviewed on: 7th January 2025

Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 8th January 2025

In branch service review

Friendly staff. Easy access in Thatcham. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th January 2025

In branch service review

I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

Always a pleasure to come into branch. Reviewed on: 31st December 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025

In branch service review

When I log into online banking it would be helpful if there was a box on the screen to say how much I had left to save that tax year. Reviewed on: 31st December 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - that's a great idea we will pass onto our development team thank you! Response date: 7th January 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Hodge Bank 3.56 from 3 reviews
Junior Instant Access Savings
from Nationwide 0.00 from 0 reviews
Savings
from Penny Post Credit Union 4.91 from 367 reviews

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

7% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (7063)

Rachel Hawkins was very helpful and kind .

Interest rates are excellent!

Interest rates are excellent

Interest rates are excellent

Dealing with real people and not dialing numbers.

Phone call to Alton Branch for help.

Ken was really helpful and explained everything clea...

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024