Write a review

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (7787 reviews)

View other Newbury Building Society products

4.87

Based on 7,787 reviews, last reviewed 2nd Jun 2025

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Hazel was excellent went through all the options wit... Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much troubl... Read more Reviewed on: 2nd June 2025

Latest lowest rating:

1

NatWest app won't pay in Can't access online to put money into my new accounts Reviewed on: 1st May 2025

Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7787)

Review of the Newbury Building Society, Savings:

Lovely staff

Basingstoke staff are a treasure Reviewed on: 16th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with our colleagues in the Basingstoke branch, who will be so pleased to read them. Response date: 17th February 2023

Hazel was excellent went through all the options wit...

Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days. Reviewed on: 2nd June 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback Hazel, we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Response date: 3rd June 2025

In branch service review

Members of staff always happy to help their customers. Reviewed on: 31st May 2025

Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025

In branch service review

We had a savings appointment with Jack, he was very helpful and informative. Reviewed on: 31st May 2025

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jack made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025

In branch service review

I would change nothing - everybody is very helpful and friendly. Reviewed on: 31st May 2025

Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025

In branch service review

Very professional and extremely helpful. Reviewed on: 31st May 2025

In branch service review

We were served by a young cashier in training , Very polite. Reviewed on: 31st May 2025

In branch service review

Good customer service, very welcoming - would be good to have a coffee machine. Reviewed on: 31st May 2025

In branch service review

Really helpful , efficient and friendly. Reviewed on: 31st May 2025

In branch service review

I received excellent service Lauren was polite, professional and friendly. Reviewed on: 31st May 2025

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lauren made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025

In branch service review

Excellent welcome, Always safe with NBS. Reviewed on: 31st May 2025

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from DF Capital 3.50 from 7 reviews
Easy Saver
from Lloyds Bank 4.16 from 71 reviews
Savings
from No1 CopperPot Credit Union 4.67 from 5 reviews

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

8% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (7787)

Lovely staff

Hazel was excellent went through all the options wit...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024