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One Call Insurance: Car Insurance Broker reviews

4.85
Based on 18,707 reviews, last reviewed 23rd Sep 2025
111350% increase in 5 star reviews
in the past 90 days
2100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

web site was easy to navigate and the customer servi... web site was easy to navigate and the customer service team who contacted me after to welcome me to the company and assist with additional items were ... Read more Reviewed on: 23rd September 2025
christina S's avatar
christina S

Latest lowest rating:

1

An awful insurance company. An awful insurance company. Impossible to contact. It's like they have zero humans employed. The only thing they do well is take your money. Reviewed on: 19th September 2025
Phil's avatar
Phil

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18707)

Excellent customer service

5
Someone ran into my car and a neighbour took down their numberplate. One call sorted everything out fir me and got me a great deal. They were amazing ! Reviewed on: 8th October 2021

Excellent service

5
Great customer services, online portal very user friendly.. one of the best insurance providers so far... Reviewed on: 8th October 2021

Quick and effective

5
Broke down,older lady alone,superb service in the face of my techno and mechanical ineptitudes! Reviewed on: 8th October 2021

One Call? One Click! Sorted!

5
I was surprised at how easy it was to set my new car insurance with One Click - One Click did just about everything, so much so that I had to check my One Click account to make sure that everything had gone through correctly. Their customer portal is easy to use and I'll be looking in to their insurance linking services when my other renewals come around. Reviewed on: 8th October 2021

Car insurance

4
They were very helpful when I was getting stressed out about having to change my car insurance over to my new car. Highly recommend. My mum has now gone with them for her insurance Reviewed on: 8th October 2021

Brilliant

5
Brilliant service always helpful I feel comfortable when talking to this company best one I've been with so far Reviewed on: 8th October 2021

Good service Good value

5
Very helpful to deal with friendly staff very helpful and understanding my needs I would recommend to my friends and family Reviewed on: 8th October 2021

Staff that can't be bothered

1
My daughter passed her test and I contacted One Call to update the insurance. Quoting" We need to speak to the policy holder" who is away in university and not particularly adept at such admin. I'm on the policy- fad- who arranged and pays the premium. Yet Connot T didn't want to know. Needless to say, we'll go somewhere else when renuals are up. Very poor and left the impression, " It's Friday and I can't be bothered." Reviewed on: 8th October 2021

No hassles

5
Every thing was simple and straightforward no hassle Reviewed on: 8th October 2021

Good quick service at a good price

5
Had a windscreen go recently no problems at all, very quick response cannot ask for more Reviewed on: 8th October 2021

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