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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

24% increase in 5 star reviews

in the past 90 days

62% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

j1i was amazing helped me so much

j1i was amazing helped me so much Reviewed on: 31st July 2024

Changes to my policy

I had to wait a while but once the person started dealing with my query it was dealt with fairly quickly and FP2 was very helpful Reviewed on: 31st July 2024

NR3, very helpful with advising on vehicle coverage...

NR3, very helpful with advising on vehicle coverage for EU. Reviewed on: 31st July 2024

TD2 chat person

Very helpful and sorted my problem with no fuss Reviewed on: 31st July 2024

All good

KS8 made the changes that I requested - everything sorted now and I am a happy customer Reviewed on: 31st July 2024

LB5 was first rate, knowledgeable and v helpful

LB5 was first rate, knowledgeable and v helpful Reviewed on: 31st July 2024

gg1 was extremely helpful with my enquiries sorting...

gg1 was extremely helpful with my enquiries sorting out my issue swiftly and efficiently Reviewed on: 31st July 2024

I used the web chat it was quick and easy and my que...

I used the web chat it was quick and easy and my query was resolved to my satifaction Reviewed on: 31st July 2024

Adding European Breakdown Cover.

I needed to add European Breakdown Cover and a named driver to my policy. hm3 (Holly) couldn't have been more helpful. She was very patient and explained everything carefully. Excellent service and to easy to go with the Online Chat. No waiting on around on phone lines. Reviewed on: 31st July 2024

I was getting annoyed with your company as they had...

I was getting annoyed with your company as they had failed to answer any of my questions or reply to any of my queries. However this evening I had reason to contact you again re: another query and was expecting poor service. However I was transferred to a live chat with Gabriel G (GG1) and was very pleasantly surprised at how well and efficiently she handled my enquiry. You need more agents like this one. I ended up being re-assured that everything was indeed fine and received the documents I asked to have sent to me. I am far more impressed now as beforehand I did nor rate insurance companies very highly. Reviewed on: 30th July 2024

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