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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

24% increase in 5 star reviews

in the past 90 days

62% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

GG1 was polite and helped with everything I needed

GG1 was polite and helped with everything I needed Reviewed on: 30th July 2024

Excellent! A Pay-As-You-Drive policy

First time I'd heard of a Pay As You Drive policy from any car insurer, it's ideal for me who lives in a city and only occasionally drives distances. Highly recommended service, all set up via the chat function on the website, Marshall MC2 was super helpful and friendly. Reviewed on: 25th July 2024

The Worst Car Insurance

This is by far the worst experience I have ever had when buying motor insurance. I found the ideal price, but have spent the last 3 hours trying to register my account, to no avail., so I have spent £151.17 and am STILL without insurance! Reviewed on: 24th July 2024

LB5 gave very good service, on the chat service onli...

LB5 gave very good service, on the chat service online, tried to the best of their ability to sort out our request today..... Reviewed on: 24th July 2024

it took a long time to connect (30mins about)when i...

it took a long time to connect (30mins about)when i needed to cancel a policy via the live chat ,but once connected it was efficient and easy LD7 helped me it was all ok .its difficult though when you cannot just speak to a person Reviewed on: 24th July 2024

JW5 Agent Jacob is great

JW5. Jacob was very helpful in understanding my problem and dealt with it excellently Reviewed on: 24th July 2024

Helpful and no fuss

FP2 helped me with everything I needed without fuss. Reviewed on: 24th July 2024

Very good service

Very good service and good agent thank you very much Reviewed on: 24th July 2024

Excellent customer service - first class support fro...

Excellent customer service - first class support from GG1 (Gabriel) Reviewed on: 24th July 2024

hm8 was friendly, efficient and professional, a grea...

hm8 was friendly, efficient and professional, a great service with everything concluded that I needed to do. Reviewed on: 24th July 2024

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