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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

26% increase in 5 star reviews

in the past 90 days

62% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Chat Member ji1 was most helpful and efficient - cha...

Chat Member ji1 was most helpful and efficient - changing my vehicle was super easy Reviewed on: 14th August 2024

Extremely helpful.

Extremely helpful. Offered a few different options to lower the price. Can’t fault them. Reviewed on: 14th August 2024

Polite and Swift!

Polite and swift response to my questions by GG1. Reviewed on: 14th August 2024

happy with the help

got my renewal quote,a bit more than i was expecting to pay,chatted with customer service agent and managed to get help with my price for the same level of cover,so very happy to stay with one call. JA7 was a great help and a credit to your company. Reviewed on: 14th August 2024

Operator CH5 (Charlie H) was very good and able to...

Operator CH5 (Charlie H) was very good and able to bring my quote down a fair amount. Reviewed on: 14th August 2024

Agent TW9

TW9 provided the support i required in a very professional way Reviewed on: 14th August 2024

very good info, and able to offer a reduced renewal...

very good info, and able to offer a reduced renewal price Reviewed on: 14th August 2024

Excellent customer service

Very helpful and sorted out my change of policy in a helpful and supportive manner Reviewed on: 14th August 2024

Superb customer service

Very quick and easy to buy a policy online; to access the customer portal; and very easy to chat to a rep online for support; Sophia was so helpful! She was quick to respond and made everything seem, well, seamless! Reviewed on: 14th August 2024

The agent LD7 was brilliant can’t thank her enough,...

The agent LD7 was brilliant can’t thank her enough, was sorted in a few minutes Reviewed on: 12th August 2024

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