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One Call Insurance: Car Insurance Broker reviews

View other One Call Insurance products
4.86
Based on 22,313 reviews, last reviewed 9th Oct 2025
38575% increase in 5 star reviews
in the past 90 days
2350% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I have used One Call for a number of years as they h... I have used One Call for a number of years as they have always offered good value for money. When my quote increased considerably this year, they were... Read more Reviewed on: 9th October 2025
Sandra S's avatar
Sandra S

Latest lowest rating:

1

Very poor communication and insurance went up massiv... Very poor communication and insurance went up massively as I misread my no claims. Others offered a much reduced policy but as I’d paid the deposit I ... Read more Reviewed on: 8th October 2025
Nicola mohan's avatar
Nicola mohan
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (22313)

Excellent quotes and excellent service

5
We insurance both our family cars with one call and have done for several years. We always check at renewal time if anyone else can beat their price and normally they can’t! In the rare case they can be beaten one call will do their best to match the quote. They are friendly and helpful on the phone and all your info is easily accessible on your online portal. Definitely recommend them to everyone I know!! Reviewed on: 17th September 2020
Paula 's avatar
Paula

Insurance choice awards

5
excellent customer service & competitive premium Reviewed on: 17th September 2020
Kevin Perryer 's avatar
Kevin Perryer

Great service

5
You always is nice to have someone the other side of the phone to help you when need Reviewed on: 17th September 2020
Fernando Gioia's avatar
Fernando Gioia

Very happy with one call insurance

5
Very friendly and professional staff. Reviewed on: 17th September 2020
C Shannon 's avatar
C Shannon

Great fast and friendly service

5
Used them a couple of times. Faultless. Very friendly customer service, don't try to sell you other stuff and explain everything well. Keep up the good work Reviewed on: 17th September 2020
Carrie johnson's avatar
Carrie johnson

very competitive

5
very easy website, took no time at all to insure Reviewed on: 17th September 2020
Kay Bennett's avatar
Kay Bennett

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. Will Not Recommend At All EVER. Poorest Customer Relations. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

One call and it's solved

5
I had to change over car insurance because of a newer car and it was done in a flash. Reviewed on: 17th September 2020
Anthony villis's avatar
Anthony villis

Excellent value

5
Have had insurance from this company for a few years. Good value for the services given Reviewed on: 17th September 2020
Zena Zakis 's avatar
Zena Zakis

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

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