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Penny Post Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (442 reviews)

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4.88

Based on 442 reviews, last reviewed 17th Apr 2025

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful when considering loan options, very str... Very helpful when considering loan options, very straightforward easy process. Reviewed on: 17th April 2025

Latest lowest rating:

1

Disappearing paperwork I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an ... Read more Reviewed on: 21st March 2025

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About this product

Penny Post Credit Union Loans reviews (442)

Review of the Penny Post Credit Union, Loans:

Totally about the customer

I have struggled this year due to covid coming at a time in which I have changed jobs, pennypost have completely understood this from my perspective and allowed me to get to a position paying a minimal amount without hassling me. I am now in a fully sustainable position to make full and over the top payments on my loan and without the stress and doubt on finances that could have been detrimental to my mental health. They have really been great. I really appreciate the way in which everything was handled a really lovely credit agency for the people. Well done PP. Reviewed on: 25th June 2021

Very helpful when considering loan options, very str...

Very helpful when considering loan options, very straightforward easy process. Reviewed on: 17th April 2025

So quick and easy to do.

So quick and easy to do. Very helpful and thorough Reviewed on: 7th April 2025

Disappearing paperwork

I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an human error and I need to redo all the things I did 7months ago. They tell me they can't find the paper work. When they initially had the paperwork to start the plan in the first place. I feel they lost paper work on purpose to make my debt management plan fail. I was initially happy with their services but moves like these show me their not a trust worthy company Reviewed on: 21st March 2025

I had a call from Sharon asking me had I downloaded...

I had a call from Sharon asking me had I downloaded the new app I said yes but had trouble with the password, she was brilliant helping me sorting it out after No signal getting cut off several times thanks Sharon Reviewed on: 9th October 2024

Excellent

Best experience people help full support from start to finish Reviewed on: 31st May 2023

East access

Easy and simple to use hassle free Reviewed on: 14th August 2022

Gold Standard Customer Service

Always helpful and professional but with a heart when ever I ring them up. Reviewed on: 11th August 2022

Very good

Very good loan company and will use them again Reviewed on: 10th August 2022

The Response Is Very Good

Penny Post was very quick in their response, I applied for my loan the same day & I got my reply in no time. Reviewed on: 10th August 2022

Very reliable

The people at penny post cu are so easy to deal with and the nevo app is amazing and so quick to do everything with the loan, I applied for a loan in the morning and the funds were in my bank by the afternoon which I don't think anyone could beat that, all in all penny post is quick reliable and trustworthy Reviewed on: 9th August 2022

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