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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.78 (1459 reviews)

View other Perfect Pet Insurance products

4.74

Based on 1,459 reviews, last reviewed 12th Aug 2025

2900% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great advice. Great advice. Really thorough and understanding. Really met our needs and expectations Reviewed on: 11th August 2025

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1459)

Review of the Perfect Pet Insurance, Pet Insurance:

Associate was quick to respond on chat and answered...

Associate was quick to respond on chat and answered my query efficiently Reviewed on: 1st October 2024

Customer Service as it should be!

Excellent customer service, very helpful, went above and beyond to explain the policy in question in full and my options. Also price matched a cheaper quote I found online, meaning I could just renew my policy. There are online perks such discounts for policy holidays and the actual cover is one of the best I have found for my Poppy. The only criticism I have is that it can sometimes take a while to get through on the telephone. Other than that, highly recommend! Reviewed on: 5th August 2025

Excellent customer service,

Excellent customer service, Lewis couldn’t do enough to help me Reviewed on: 5th August 2025

Cancel while you can

Renewal came in too high and I wanted to cancel. Can't do it over email you have to call. Which they then don't answer. Reviewed on: 5th August 2025

Service was amazing and the advisor was super effici...

Service was amazing and the advisor was super efficient Reviewed on: 5th August 2025

Great customer service and price matching

Great customer service and price matching Reviewed on: 5th August 2025

Great customer service George is a star they actuall...

Great customer service George is a star they actually want to keep their customers Reviewed on: 5th August 2025

Always competitive pricing and good customer service

Always competitive pricing and good customer service Reviewed on: 5th August 2025

Simple and easy application process

Simple and easy application and instant sign up Reviewed on: 1st August 2025

Claim not questioned and paid quickly once received.

Claim not questioned and paid quickly once received. Queries dealt with quickly too. Reviewed on: 1st August 2025

Great so far just signed up.

Great so far just signed up. Haven’t had any problems and very easy signing up which is great Reviewed on: 31st July 2025

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