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Perfect Pet Insurance: Pet Insurance reviews

4.77
Based on 1,422 reviews, last reviewed 3rd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
88% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Your vet bills are certainly not covered In August our family dog of 12 years developed diabetes, the vet was not able to help him recover, and we had to take the very hard decision to have h... Read more Reviewed on: 3rd December 2024
Mitch's avatar
Mitch

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1422)

Review of the Perfect Pet Insurance, Pet Insurance:

Worst insurance company ever!

1
Worst insurance company ever! Do not recommend them at all!! Declined my claim and keep asking for the same details that was already provided by the vets. Vets put a letter in place with full histology but they think they know better than vets and now even declined to review my claim. I asked them to provide me with the complaints procedure so I know when the time comes but instead they raised a complaint for me that I did not asked for and then straight away declined my claim again. Im going to the financial Ombudsman now to fight for my rights!! Not customer friendly at all! Please listen to the reviews and pay a little bit more but get better service from other insurance companies! Reviewed on: 1st November 2024

Excellent service at a reasonable price.

5
Excellent service at a reasonable price. I first insured my first pet and then got a puppy and also insured him with the same company. Reviewed on: 15th October 2024

Savings can be made.....

5
Very simple online process, clearly detailing policy benefits and cover. Cost was also a big factor, offering a significant saving from my previous insurer. Reviewed on: 15th October 2024

Purchasing dog insurance was easy and straightforward

5
Purchasing dog insurance was very easy and straightforward with clear explanations, no insurance jargon to work out. Reviewed on: 15th October 2024

Good combination of cover & excess

5
Good combination of cover & excess Reviewed on: 15th October 2024

Helpful, explain everything so it’s easy to understand.

5
Helpful, explain everything so it’s easy to understand. Brilliant Reviewed on: 15th October 2024

New customer

5
Switched over for another provider. Called to change the date of my payments and got through to customer service, even though I was unable to change the date, the advisor was so helpful and friendly. Reviewed on: 15th October 2024

Great value for money

5
Just bought but great value for money Reviewed on: 15th October 2024

The price is good and the service is better than all...

5
The price is good and the service is better than all the other competitors. The registration was easy to complete Reviewed on: 15th October 2024

5 Star Service

5
The gentleman was a pleasure to speak with and made my call fun Reviewed on: 15th October 2024

Dual Policy

5
I was already insured for my pet but required a dual policy. A phone call later, this was all set up with no hassle and a very competitive quote. Both pets now insured together. Reviewed on: 15th October 2024