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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.78 (1461 reviews)

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4.74

Based on 1,461 reviews, last reviewed 14th Aug 2025

3100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Polly was friendly, attentive, personable. Polly was friendly, attentive, personable. She made me feel as though she really cared and nothing seemed too much for her to deal with. Excellent sta... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

Every time we try to claim, allegedly the claim form... Every time we try to claim, allegedly the claim form hasn’t been submitted which clearly it has and therefore stinks of delaying tactics. When eventua... Read more Reviewed on: 12th August 2025

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1461)

Review of the Perfect Pet Insurance, Pet Insurance:

Associate was quick to respond on chat and answered...

Associate was quick to respond on chat and answered my query efficiently Reviewed on: 1st October 2024

Claim not questioned and paid quickly once received.

Claim not questioned and paid quickly once received. Queries dealt with quickly too. Reviewed on: 1st August 2025

Great so far just signed up.

Great so far just signed up. Haven’t had any problems and very easy signing up which is great Reviewed on: 31st July 2025

Good value and customer care.

Dealing with a member of staff on the phone, he was very clear in answering my query and provided a good outcome financially for my dogs insurance. Reviewed on: 28th July 2025

Everything is spot on

The quote was competitive and great value for money. Simple to understand the features and benefits of the policy and excess. Onboarding process was straight forward and all electronic documents received. Easy to set up, navigate around the online portal account. Excellent Perfect Pet Loyalty app too! Reviewed on: 24th July 2025

Perfect perfect pet insurance

I've been with perfect pet insurance for 4 years. They have given me a great service at a competitive price. Plus the perks are an added bonus too. Customer service is second to none. Reviewed on: 23rd July 2025

Have only just taken out the insurance but have hear...

Have only just taken out the insurance but have heard great things about perfect pets and also my dogs sister is insured with yourselves aswell. Reviewed on: 23rd July 2025

Great Product. Wonderful Staff

Thankfully haven’t had to make a claim but I have every confidence if I do all will be fine. The customer service when taking out and renewing the policy has been amazing. Helpful friendly staff are simply great and nothing is too much trouble. Highly recommended. Reviewed on: 23rd July 2025

Would recommend 100%

Your customer service agents were helpful, friendly and happy to help with my query. Was almost as if nothing was too much trouble! Reviewed on: 21st July 2025

Excellent customer service

Excellent customer support and nothing is too much trouble Reviewed on: 18th July 2025

Hassle-free Renewal!

Spoke to representative, Elliott regarding my renewal quote and got an excellent deal. Nothing was too much trouble, friendly and helpful service Reviewed on: 17th July 2025

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