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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
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1%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

Came to the Rescue

4
Petplan paid up promptly when my cat had an accident but took three months before a rare illness was paid, unfortunately an adviser initially declined the claim but after complaining they apologised and accepted the claim should have been referred to their internal vet for consideration. Advisable to get the ultimate lifetime policy as vets fees are astronomical even for simple procedures. And as as soon as you get your pet, without delay. Reviewed on: 31st May 2023

Easy to set up

3
Easy to set up but the proof will be when I submit a claim (fingers crossed I wont) Reviewed on: 12th October 2023

brilliant

5
no fuss, low cost and covers all Reviewed on: 12th October 2023

Best insurance provider

5
We had no issues with petplan, completing the claim was straight forward and good customer service provided. Petplan paid vet very quickly, reducing stress in a very difficult situation with our pet. Reviewed on: 11th October 2023

Pets

5
Excellent service, always paid my vets promptly and it took the worry off me finding the money to pay the vet myself Reviewed on: 10th October 2023

Very efficient company.

5
Very professional company. When you are worrying about your animals health, they keep you informed about your claim and notify you once the vet's bill has been paid. Reviewed on: 8th October 2023

Would never swop

5
Always there when you need them Reviewed on: 4th October 2023

Keep emailing me

1
They keep emailing me even though I told them my pet passed away Reviewed on: 4th October 2023

Reliable, honest, prompt, informative

5
Clear policy, full lifetime cover without doubt excellent value for our arthritic dog. Additional support with informed advice on pet care. Always available for support. Thank you Reviewed on: 4th October 2023

Hassle free ongoing support

5
We would all love to think our pets will never be ill but we know that is wishful thinking. I have registered my pets with Pet Plan for over 30 years. The 'for life' policies give you the reassurance you will never fail your pets because of finance. They are kind, professional and speedy to resolve claims. Everything you want in a provider. Reviewed on: 30th September 2023

Excellent service

5
Excellent service thank ÿou very much Reviewed on: 30th September 2023