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Pockit: Account reviews

Name: Account
Rating: 2.92 (563 reviews)

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2.71

Based on 563 reviews, last reviewed 7th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

they are very good they are very good but they shoul... they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024

Latest lowest rating:

1

I regret to apply pockit card, very annoying card, I regret to apply pockit card, very annoying card, Reviewed on: 7th March 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (563)

Review of the Pockit, Account:

Suspended my account for no reason just the day befo...

Suspended my account for no reason just the day before my wages went in so I had no access to them. Once the suspended ur account you cannot speak to anyone on live chat so you just get a gernetic email which they do not reply to. I sent all they asked for. 2 weeks gave past. AVOID AT ALL COSTS. Reviewed on: 3rd March 2025

Pockit Parent company Wirecard AG files for insolvency after Euro 1.9 billion goes missing!!

Pockit parent company files for bankruptcy As I suspected and have been writing here for weeks - Pockit's parent company Wirecard AG which wholly owns Wirecard Card Solutions Ltd UK which runs Pockit has filled for bankruptcy after over €1.9 billion of funds goes missing!! This was just announced on the news a few minutes ago!! This is no doubt why they have blocked my account over two months ago and have not let me access my account and have in short stolen over £1,300 from me which I have in the account which I and my family have desperately needed during these horrible last few months!! If your account is still active move your money out now if you still can and please do not open an account with this company or loose your money!!! You have been warned. Have a look at Wikipedia and news links for more info. Reviewed on: 25th June 2020

scum i hope these bastards get covid 19 stole my money over 2400 pounds

frozen my account ,try to get intouch with them . no way pass you around l loos moor money in phone calls , they are scum DO NOT USE POCKIT need to be closed down Reviewed on: 23rd June 2020

Pockit's actions goes from bad to terrible!! Avoid Pockit

I wrote a terrible review about this horrible company that has decided to block my account with over £1,300 pounds in my account a few weeks ago. I wish I could say that I am writing again to recant my previews review but sadly this is not the case. Things have only gotten worse and now more than two months after my account was blocked by Pockit - despite me having provided all the requested information supposedly required to un-block the account still nothing has happened. In facts things are worse now because Pockit actively hang up on any calls you try to make to their call center despite doing so within their new reduced calling/opening times!! So in essence they are refusing to speak to any of their customers! To make matters worse they also do not respond to emails and despite numerous request for a copy of their formal complaints handling procedure which they are required by law to provide along with a 'final letter' before one can formally complain to the Financial Ombudsman Service they are refusing to act and instead are trying to draw out the process and block customers ability to lodged formal complaints to the Financial Ombudsman Service by cleverly sending out 'one-liner' emails every few weeks in order to pretend to have a semblance of ongoing communications with their customers (me!) in the hope that when the financial regulator does take up the case they would be able to hide behind such useless and irrelevant correspondence to claim that they were trying to action customer complaints! This is highly unethical and irregular behavior and I would go as far as saying it is questionably illegal to. I stand convinced that Pockit is likely having financial problems and is seeking to utilize customer's funds to prop-up their ailing business and as I pointed out in my last review funds held in Pockit accounts are not covered by The Financial Services Compensation Scheme (FSCS) which means that if Pockit goes under/bankrupt customers such as myself will loose all our monies held with the company. I am now also seeking avenues to take legal action against Pockit for damages caused as a result of their actions. I re-iterate: "if you have any funds held with Pockit then you should move them out to a safe, secure and reliable bank/financial service or simply withdraw the cash and if you are considering opening a Pockit account - DO NOT DO SO!!! Reviewed on: 16th June 2020

pockit will block your account and steal your money

pockit will block your account and steal your money this is what they have been doing all across the uk .Please for god sake never consider using them ,like many others they stole £600. of my money and mock you with there take the piss emails,if you are one of the people who have been a ripped off report to resolver.co.uk Reviewed on: 11th June 2020

Pockit have blocked access to my account & funds!!!

I have had a pockit account since the company started operating. I rarely use the account and only do so in rare circumstances. I however stupidly decided to open an additional card on my account for my brother who is abroad and is disabled so I could help him out during this lockdown. The horrible people at pockit then decided to lock my account with over £1,300 pounds in it and the account has been locked down for almost two months now and despite calling them very few days and sending emails every few days for the last 7 weeks no one picks up the phone or replies to my emails!! Meanwhile they are using my money for their own purposes and cash flow meanwhile I and my family are suffering without access to our funds which are desperately needed at this time! It is disgusting what they are doing to customers and I have already complained to the financial ombudsman service about the company yet nothing happens! I am also concerned by the fact that your funds are not protected by the financial services compensation scheme which means that if they go bust during this crisis then all customers will loose their money! If you have any money with these guys I would suggest you move it out and if you are considering opening a pockit account I would suggest you DO NOT do so!! Awful and heartless company!! Reviewed on: 1st June 2020

They Robbed you

Don’t use this fraud company Monthly maximum you can £5000 But they blocked my just for 500 before I get cash from atm they blocked my card put on reviewing. That’s bull shit Reviewed on: 29th May 2020

Can't get my money

I've been having problem s with my account I've got all my money in it and I can't get hold of it is there a number some one as plz I've got two kids under the age of 5 and I've got there money as well in it and I need to go shopping plz can some one help me Reviewed on: 25th May 2020

they will steal your money

i thought pockit was safe but it turns out there not ,after receiving some money from a bike crash I thought I would treat my and my wife to some new things by putting money onto the card o.k more than I normally would and then they freeze my account and take £600.and then send a email a later asking for photo id driving licence and so on ,I don't drive and don't have a passport so what am I supposed to do ...feels like they have looked for a opportunity to take money,emails are pointless and don't get me going about the phone lines ,if you don't want me to be one of your customers please send me a cheque for the money you have taken ,there are plenty other prepaid cards out there ..ive already taken some advice and will be dealing accordingly it says you can have up to £5000 a month but if you do they will stop your card and hold your money they contact you by email then ignore you ,Talking to you Carlos...for god sake people if they have done this to you open a case on Resolver.co.uk I know of a few hundred people who already have ,if we all work together we can get these people closed down ,and maybe a few in jail Reviewed on: 19th May 2020

POCKIT IS A SCAM

POCKIT is a fraudulent company like. This company’s aim is to deceive and vulnerable people into believing that they’ll help build their credit history if they sign up but they're thereafter scammed and get blocked from accessing their own money Reviewed on: 6th May 2020

Bad

KEEEP WELL WELL WELL WELL CLEAR OF POCKIT OR YOU WILL ALSO HAVE NO MONEY U BEEN WARNED JUST FIND ANOTHER BANK Reviewed on: 29th March 2020

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