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Pockit: Account reviews

Name: Account
Rating: 2.91 (566 reviews)

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2.71

Based on 566 reviews, last reviewed 27th Mar 2025

100% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025

Latest lowest rating:

1

My Pockit Account has been on review for a week I have been a Pockit customer since June 2024 and my experience has been absolutely terrible. To maintain the account, you need to pay a monthly fee. ... Read more Reviewed on: 27th March 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience. ...

Pockit Account reviews (566)

Review of the Pockit, Account:

They try to stop your access to your own money

I was using amazon website when I was offered free prepaid pockit car and a credit of £5. I applied online and next day I received card. I was impresses with their quick service. When I loaded balance of £200 and checked online account, balance was not shown. I called the customer service who asked me to wait for 3 days to transfer funds. Normally funds from one UK bank account to another are transferred straight away within no time. After 3 days when I called and told them tha... Reviewed on: 21st August 2016

Pockit are scammers with no phone number

Had £300 scammed from my account a month later still ping ponging emails and there blaming me now instead of replacing my money Saying I authorised it why would I authorise some one who’s scammed me Beware go with a decent card who have a phone number like Monzo or revolut Reviewed on: 4th October 2023

Fraud on Pockit account

have been a customer of Pockit since 2017 and have had no problems up until now.On the 31st of August I had my card scammed and money was taken to buy shares from a company called kraken exchange it's a bitcoin company to the sum of £916.Contact has been made with pockit and a charge back form has been sent back to them with all the imformation that was required at that time. Giving pockit the benefit of the doubt it does take some time for an investigation to take place and th... Reviewed on: 26th September 2023

Disgusting

I've been with pockit for 3 years and they have now suspended my account asking for verification no phone not answering emails every thing is robots this is not right I can access my money this is my money not yours. Then to find out pockit is run by Pakistans and only 2 in office and not replying to anyone and also to find out they have been selling my details if u look in to your payees on Internet banking not app it shows they have been using my account to set up direct deb... Reviewed on: 16th September 2023

Disgraceful company

Since I opened my account I’ve gave them all identification etc they ask for,then after allowing me to load £249 they have suspended my account . I have over a week ago gave them the info and still same ,3 emails and no answer and 2 subscriptions declined . Absolute joke of company Reviewed on: 1st September 2023

Dispute

I was scammed my a company, I opened a dispute the company then replied with fake evidence I then offered to give explanation that the evidence they have is fake and they also have more evidence they refused outright and said that is not possible even though it is via Mastercard dispute rules! Use a real bank that way you can actually be safe... Reviewed on: 21st August 2023

Avoid at all costs!

Avoid this bank at all costs. I have sent 10+ emails about a disputed transaction and the fact that Pockit have received the funds from the disputed transactions and have also debited my account with the same amount…..stay well clear! Reviewed on: 17th July 2023

Robbers, thieves closet artists

A poor company ...my account constantly in review since May 2021....since then no feedback, answering their fones or relevant feedback to missing funds or the shutdown of the account...how can this company still be allowed to operate? Reviewed on: 7th July 2023

Pocket card

Total crap theynever answer and block you funds Reviewed on: 29th June 2023

Fockit not pockit

Fockit not pockit Avoid them like a plague. They will restrict your account and use your money Reviewed on: 11th May 2023

Complete spank

After months of being paid into my Pockit account by my company they suddenly froze my account and won’t let me access my money. Won’t reply to my emails and after sending of all the documents to prove the payment including wage slips they still have not released it… avoid this company and before you think this won’t happen to you read reviews on here and trust pilot everyone saying the same can’t all be lying Reviewed on: 19th April 2023

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