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Pockit: Account reviews

Name: Account
Rating: 2.91 (566 reviews)

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2.71

Based on 566 reviews, last reviewed 27th Mar 2025

100% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025

Latest lowest rating:

1

My Pockit Account has been on review for a week I have been a Pockit customer since June 2024 and my experience has been absolutely terrible. To maintain the account, you need to pay a monthly fee. ... Read more Reviewed on: 27th March 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience. ...

Pockit Account reviews (566)

Review of the Pockit, Account:

Send

My account please now. Pockit accout Reviewed on: 1st April 2022

My Pockit Account has been on review for a week

I have been a Pockit customer since June 2024 and my experience has been absolutely terrible. To maintain the account, you need to pay a monthly fee. you also need to pay a fee to transfer money and withdraw your own money, which I understand, as it is a business. As I knew I was going to use this as my main bank account, I opted to go for the best account, which offers me credit, income advance and also boost my credit score. Given that I already pay so much to just simply use ... Reviewed on: 27th March 2025

one of the WORST BANKS

This is one of the WORST BANKS iv banked with, DO NOT use this bank. when it comes to customer care and fraud they do not care about their customers. I have provided them with clear evidence that I’ve been scammed with more than enough evidence to prove the scammer is taking money from innocent people, myself included and Pockit would not support me at all to return the stolen funds and now left me with no money in my bank when they definitely have the means to refund me with th... Reviewed on: 19th March 2025

Pockit its been such a big help in my life.

Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service provided. Reviewed on: 12th March 2025

I regret to apply pockit card, very annoying card,

I regret to apply pockit card, very annoying card, Reviewed on: 7th March 2025

Suspended my account for no reason just the day befo...

Suspended my account for no reason just the day before my wages went in so I had no access to them. Once the suspended ur account you cannot speak to anyone on live chat so you just get a gernetic email which they do not reply to. I sent all they asked for. 2 weeks gave past. AVOID AT ALL COSTS. Reviewed on: 3rd March 2025

Awful service

Awful.awaiting for my wahes to bounce back to my employer Reviewed on: 20th February 2025

Absolutely horrible shut my account then asked for i...

Absolutely horrible shut my account then asked for information which I sent told me it was back up and running after 2 months then at the same time then closed it again Worst bank I have ever used no communication Reviewed on: 2nd December 2024

Do not get a pockit account

Put my account on review so my benefit got sent back all my direct debits didn't get paid I would not advise anyone to get this account I've also got children and need my money they did this with no warning its disgusting and you can't speak to customer services it's a robot you email what a joke Reviewed on: 30th September 2024

Can anyone help because I’m at my wits end

I am with Pockit and tried to transfer money to another account but the suspended it. I have given them all the info they have asked for and they keep saying they need more time. I’m getting generic emails all the time and nothing else. Reviewed on: 14th September 2024

PLEASE AVOID POCKIT!

I opened a pockit account as there are no banks left where I live, and it seemed easy to go to the post office to a pay point to deposit any cash into an account. I only really use the account for small cash deposits and so my parents can transfer money to me to help with food and bills, as I’m a single mum. On Sunday 1st September, my dad put £300 into my pockit account and when I went to transfer the money, a notice came up that my account was under review and I couldn’t acces... Reviewed on: 7th September 2024

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