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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

Pleasant surprise

5
Received my quote online which was very competative and allowed me a huge saving on my renewal. The confirmation was immediate and correspondence emails accurate Reviewed on: 2nd August 2024

Easy to navigate & plenty of choice

5
Easy to navigate website and plenty of detail provided at each stage of the process, so you understand what you are purchasing. There are various ways yo pay, easy to purchase and documents available almost instantly after purchase. Reviewed on: 2nd August 2024

Bla bla bla, and bla bla bla and nothing more

4
Bla bla bla, and bla bla bla and nothing more Reviewed on: 2nd August 2024

Rievaulx

5
Excelent web site & very helpful Reviewed on: 2nd August 2024

A simple website to use with no complicated questions!

5
A simple website to use with no complicated questions! A very reasonable quote, will definitely use Policy Expert next year. Reviewed on: 2nd August 2024

I have never had an issue with Policy expert each ti...

5
I have never had an issue with Policy expert each time I used them. Admittedly, I have never had to make a claim but as far as setting up and monitoring a policy they are first class. Reviewed on: 2nd August 2024

Quickly sorted, great saving , would recommend to an...

5
Quickly sorted, great saving , would recommend to anyone Reviewed on: 2nd August 2024

Easy to transfer and good up service

5
Easy to transfer and good follow up service Reviewed on: 2nd August 2024

very good value for money

5
Easy to use website, very good value for money and refreshing to speak to an actual person instead of a chatbot Reviewed on: 2nd August 2024

Very good value for money and a better cover than th...

5
Very good value for money and a better cover than the quote from my previous insurers Reviewed on: 2nd August 2024

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