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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent value for money, customer service is excel...

Excellent value for money, customer service is excellent also Reviewed on: 2nd August 2024

Very fast efficient service, all clear and easy to o...

Very fast efficient service, all clear and easy to operate on the website and policy price is great, Reviewed on: 2nd August 2024

Efficiency at the end of a phone call!

Quick and efficient service on an emergency call out and excellent job from an experienced engineer. Reviewed on: 2nd August 2024

Fantastic service

Great service what you see is what you gets Reviewed on: 2nd August 2024

The most informative Home Insurance Provider!

Spoke with Policy Expert when our home insurance expired 2 days before moving home. They weren’t able to help me at that time, but the advice they gave was invaluable and put me in the right direction. I had no hesitation in insuring me new home. With Policy Expert. Reviewed on: 2nd August 2024

Clear pricing structure and add ons.

Clear pricing structure and add ons. Speedy communication and information. Reviewed on: 2nd August 2024

Easy to take out a policy, with clear details

Easy to take out a policy, with clear details, but have not yet had any need to gain experience with making a claim so cannot grade it on that aspect. Reviewed on: 2nd August 2024

Very helpful with any issues I had.

Very helpful with any issues I had. Reviewed on: 2nd August 2024

Excellent cover at reasonable price.

when my home insurance came up for renewal, I was shocked with the premium quoted by my current insurer went up by more than 80%. I checked with comparison websites and Policy Expert was one of the cheapest quote and covered all the relevant points for a good policy. I am very happy to recommend Policy Expert to anyone looking for a good home insurance policy. Reviewed on: 2nd August 2024

Good value for money policy.

Good value for money policy. Easy to use website. Does provides of mind knowing you have back up if needed. Reviewed on: 2nd August 2024

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