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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9138)

Best Cover at Competitive Price

5
Seemed to offer best cover at a competitive price - haven’t had to make a claim which is always the test for an insurance company - hopefully will not have to! Reviewed on: 2nd August 2024

Great policy covers everything I need at an amazing...

5
Great policy covers everything I need at an amazing price Reviewed on: 2nd August 2024

Awesome experience!

5
Awesome experience! Better cover than Saga for half the price! Reviewed on: 2nd August 2024

Pleasant surprise

5
Received my quote online which was very competative and allowed me a huge saving on my renewal. The confirmation was immediate and correspondence emails accurate Reviewed on: 2nd August 2024

Easy to navigate & plenty of choice

5
Easy to navigate website and plenty of detail provided at each stage of the process, so you understand what you are purchasing. There are various ways yo pay, easy to purchase and documents available almost instantly after purchase. Reviewed on: 2nd August 2024

Bla bla bla, and bla bla bla and nothing more

4
Bla bla bla, and bla bla bla and nothing more Reviewed on: 2nd August 2024

Rievaulx

5
Excelent web site & very helpful Reviewed on: 2nd August 2024

A simple website to use with no complicated questions!

5
A simple website to use with no complicated questions! A very reasonable quote, will definitely use Policy Expert next year. Reviewed on: 2nd August 2024

I have never had an issue with Policy expert each ti...

5
I have never had an issue with Policy expert each time I used them. Admittedly, I have never had to make a claim but as far as setting up and monitoring a policy they are first class. Reviewed on: 2nd August 2024

Quickly sorted, great saving , would recommend to an...

5
Quickly sorted, great saving , would recommend to anyone Reviewed on: 2nd August 2024

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