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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Customer service is very good .

Customer service is very good . I checked my policy as I had put mid terrace instead of end terrace and was expecting the premium to go up but actually went down Reviewed on: 2nd August 2024

Great value for money

Great value for money and comprehensive and transparent policy. It was a no trainer to go with policy expert. Reviewed on: 2nd August 2024

Home ins

Was easy to set up my new policy. Reviewed on: 2nd August 2024

Great value insurance at a very reasonable price.

Great value insurance at a very reasonable price. Reviewed on: 2nd August 2024

Home Insurance from an Expert

Like most people I was looking for Home Insurance that offered good cover at a reasonable cost and Policy Expert met all of my criteria. Reviewed on: 2nd August 2024

Didn’t like that policy expert comes up on credit ra...

Didn’t like that policy expert comes up on credit rating Reviewed on: 2nd August 2024

No issues, cost effective

Not had any issues as yet and they were the lowest priced whilst providing the best cover Reviewed on: 2nd August 2024

Very easy to purchase my insurance plus a great...

Very easy to purchase my insurance plus a great price Reviewed on: 2nd August 2024

Smooth experience

It was a smooth experience from start to finish and good value or money. Reviewed on: 2nd August 2024

Easy to purchase.

Just bought the policy on line so no real experience if I needed to claim Reviewed on: 2nd August 2024

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