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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9138)

Easy to transfer and good up service

5
Easy to transfer and good follow up service Reviewed on: 2nd August 2024

very good value for money

5
Easy to use website, very good value for money and refreshing to speak to an actual person instead of a chatbot Reviewed on: 2nd August 2024

Very good value for money and a better cover than th...

5
Very good value for money and a better cover than the quote from my previous insurers Reviewed on: 2nd August 2024

Best all round experience.

5
Best all round experience. Been with them a few years now and always found renewals to be a simple process and competitively priced. Reviewed on: 2nd August 2024

So far so good.

5
So far so good. Have not had reason to claim yet, luckily. Reviewed on: 2nd August 2024

Easy value for money process that provides comprehen...

5
Easy value for money process that provides comprehensive cover for both building and contents. Reviewed on: 2nd August 2024

New customer.

5
New customer. The service is good Reviewed on: 2nd August 2024

Straight forward process

5
Easy to complete online for my daughter to do. Reviewed on: 2nd August 2024

Efficient, trustworthy, great value for money.

5
Efficient, trustworthy, great value for money. Reviewed on: 2nd August 2024

Value and ease.

5
Best value for money when needed insurance for a tricky property. Easy to complete on line. Reviewed on: 2nd August 2024

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