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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Easy to navigate insurance.

5
Easy to navigate insurance. Policy Expert provided the cover required in an easy to understand way and for a fair price. Reviewed on: 2nd August 2024

It pays to shop aroundyng.

5
riceived from my existing insurance company was exhorbitant especially since I had been with them for several years without any claim. Your quote came out very competitive and very simple to understand. All in all I wss very happy to acceptbyour quote. I fully appreciate that I have not had a claim with you but I am confident should I have one in the future the outcome will be satisfactory and fair Reviewed on: 2nd August 2024

A decent price for wide coverage

5
A decent price for wide coverage Reviewed on: 2nd August 2024

Home and building insurance ...

5
Ease of product and process and the price was really good Reviewed on: 2nd August 2024

Smart Rapid Efficient Service

5
Smart, rapid service all queries answered efficiently. Reviewed on: 2nd August 2024

Best I found

5
Website easy to use; fair price; all essential areas covered; best policy I found to suit my needs; Reviewed on: 2nd August 2024

Just obtained policy.

5
Just obtained policy. Best price for the coverage given. Reviewed on: 2nd August 2024

Online search found Policy Expert.

5
Online search found Policy Expert. Found them to be the best value for money for home insurance. Covered everything we needed and more. Trouble free to set up and kept us updated. Would highly recommend Reviewed on: 2nd August 2024

Great company

5
Really easy to get cover, great price and got email straight away to confirm Reviewed on: 2nd August 2024

Sensible pricing.

5
Current insurer refused to give a sensible price, significantly higher than anything we had ever paid before. Pricing offered by Policy Expert was more aligned to historic pricing and fair - was really worried but so happy I switched insurer. Reviewed on: 2nd August 2024

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Help others make smarter decisions by sharing your own experience. Write a review