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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Very good value for money and a better cover than th...

Very good value for money and a better cover than the quote from my previous insurers Reviewed on: 2nd August 2024

Best all round experience.

Best all round experience. Been with them a few years now and always found renewals to be a simple process and competitively priced. Reviewed on: 2nd August 2024

So far so good.

So far so good. Have not had reason to claim yet, luckily. Reviewed on: 2nd August 2024

Easy value for money process that provides comprehen...

Easy value for money process that provides comprehensive cover for both building and contents. Reviewed on: 2nd August 2024

New customer.

New customer. The service is good Reviewed on: 2nd August 2024

Straight forward process

Easy to complete online for my daughter to do. Reviewed on: 2nd August 2024

Efficient, trustworthy, great value for money.

Efficient, trustworthy, great value for money. Reviewed on: 2nd August 2024

Value and ease.

Best value for money when needed insurance for a tricky property. Easy to complete on line. Reviewed on: 2nd August 2024

Easy to navigate insurance.

Easy to navigate insurance. Policy Expert provided the cover required in an easy to understand way and for a fair price. Reviewed on: 2nd August 2024

It pays to shop aroundyng.

riceived from my existing insurance company was exhorbitant especially since I had been with them for several years without any claim. Your quote came out very competitive and very simple to understand. All in all I wss very happy to acceptbyour quote. I fully appreciate that I have not had a claim with you but I am confident should I have one in the future the outcome will be satisfactory and fair Reviewed on: 2nd August 2024

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