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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Would recommend

Simple and straightforward to deal with and great value. Reviewed on: 2nd August 2024

Great online application- easy to understand and gre...

Great online application- easy to understand and great value Reviewed on: 2nd August 2024

They are enthusiastic, uncomplicated, value for mone...

They are enthusiastic, uncomplicated, value for money and good range of products. Reviewed on: 2nd August 2024

Never claimed so can only comment on price which was...

Never claimed so can only comment on price which was excellent. I hope to God I never have to claim, but if I do, I'm praying that the service will be 5 star! Reviewed on: 2nd August 2024

excellent service /cost excellent / actually had my...

excellent service /cost excellent / actually had my policy details posted out as my printer was not working Reviewed on: 2nd August 2024

Easy to use website

Easy to use website to arrange and sort house insurance. Was recommended by a family member. Reviewed on: 2nd August 2024

Choose Policy Expert as it was good value for money...

Choose Policy Expert as it was good value for money and the services they offered were more than the competitors. Overall all with the services. Reviewed on: 2nd August 2024

Cheapest quote, arranged quickly.

Cheapest quote, arranged quickly. No issues. Often used Policy Expert. Reviewed on: 2nd August 2024

Easy, straightforward to use Web based customer serv...

Easy, straightforward to use Web based customer service Reviewed on: 2nd August 2024

Five stars

Great price and. Very helpful staff in getting the right policy plan for me Reviewed on: 2nd August 2024

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