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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy, straightforward to use Web based customer serv...

Easy, straightforward to use Web based customer service Reviewed on: 2nd August 2024

Five stars

Great price and. Very helpful staff in getting the right policy plan for me Reviewed on: 2nd August 2024

The process was easy to use.

The quotation was easy to obtain and good value for money Reviewed on: 2nd August 2024

Great service, helped us when we really needed it

Great service, helped us when we really needed it Reviewed on: 2nd August 2024

Quick, Easy and Affordable quotation received online

Very pleased with the quotation received providing the cover for home and contents insurance. Quick and easy to obtain the quote online explaining the cover that it provides. No problem making the payment which was quick and easy. Reviewed on: 2nd August 2024

Choose policy expert

Straight forward. Easy to understand. Great value. Reviewed on: 2nd August 2024

My house was storm damaged last winter the agent who...

My house was storm damaged last winter the agent who handled my claim arranged for an assessor to attend and authorised the repairs in a timely manner Reviewed on: 2nd August 2024

Wonderful efficient and quick process from start to end

Wonderful efficient and quick process from start to end Reviewed on: 2nd August 2024

Friendly Customer Service, good knowledge of products

Friendly Customer Service, good knowledge of products Reviewed on: 2nd August 2024

Top Notch

Got a very fair price, with added benefits. Why would I pick a different provider when they cover everything Reviewed on: 2nd August 2024

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