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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very straightforward and value for money.

Very straightforward and value for money. Used this company twice now without any issues. Reviewed on: 2nd August 2024

Policy expert EXPERTS

I have found Policy Expert was one of the best experiences at taking out home insurance. Reviewed on: 2nd August 2024

Great company

Easy, well priced quote, no problems great company Reviewed on: 2nd August 2024

So easy and so quick the policy has everything I...

So easy and so quick the policy has everything I need Reviewed on: 2nd August 2024

Great insurance at a great price

Great insurance at a great price Reviewed on: 2nd August 2024

New Policy Application process

Applying for my new policy was really easy to do and the communication throughout the process was excellent. My application was processed and in place really quickly as was my direct debit. Reviewed on: 2nd August 2024

Policy expert are great

Policy expert are what they are. Polite knowledgeable and friendly Reviewed on: 2nd August 2024

I haven't needed to ask for help regarding my policy...

I haven't needed to ask for help regarding my policy yet. Reviewed on: 2nd August 2024

very competitive pricing

very competitive pricing easy site to use and fast response to queries Reviewed on: 2nd August 2024

Easy set up especially for new home owners who are u...

Easy set up especially for new home owners who are unsure. Reviewed on: 2nd August 2024

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