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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Ohh so good.

5
Ohh so good. Seriously soooo good. How many characters do I need to type here? Reviewed on: 2nd August 2024

All good, no problems, would recommend

5
All good, no problems, would recommend Reviewed on: 2nd August 2024

Very straightforward and value for money.

5
Very straightforward and value for money. Used this company twice now without any issues. Reviewed on: 2nd August 2024

Policy expert EXPERTS

5
I have found Policy Expert was one of the best experiences at taking out home insurance. Reviewed on: 2nd August 2024

Great company

5
Easy, well priced quote, no problems great company Reviewed on: 2nd August 2024

So easy and so quick the policy has everything I...

5
So easy and so quick the policy has everything I need Reviewed on: 2nd August 2024

Great insurance at a great price

5
Great insurance at a great price Reviewed on: 2nd August 2024

New Policy Application process

5
Applying for my new policy was really easy to do and the communication throughout the process was excellent. My application was processed and in place really quickly as was my direct debit. Reviewed on: 2nd August 2024

Policy expert are great

4
Policy expert are what they are. Polite knowledgeable and friendly Reviewed on: 2nd August 2024

I haven't needed to ask for help regarding my policy...

5
I haven't needed to ask for help regarding my policy yet. Reviewed on: 2nd August 2024

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