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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Cheapest quote, arranged quickly.

5
Cheapest quote, arranged quickly. No issues. Often used Policy Expert. Reviewed on: 2nd August 2024

Easy, straightforward to use Web based customer serv...

4
Easy, straightforward to use Web based customer service Reviewed on: 2nd August 2024

Five stars

4
Great price and. Very helpful staff in getting the right policy plan for me Reviewed on: 2nd August 2024

The process was easy to use.

5
The quotation was easy to obtain and good value for money Reviewed on: 2nd August 2024

Great service, helped us when we really needed it

5
Great service, helped us when we really needed it Reviewed on: 2nd August 2024

Quick, Easy and Affordable quotation received online

5
Very pleased with the quotation received providing the cover for home and contents insurance. Quick and easy to obtain the quote online explaining the cover that it provides. No problem making the payment which was quick and easy. Reviewed on: 2nd August 2024

Choose policy expert

5
Straight forward. Easy to understand. Great value. Reviewed on: 2nd August 2024

My house was storm damaged last winter the agent who...

5
My house was storm damaged last winter the agent who handled my claim arranged for an assessor to attend and authorised the repairs in a timely manner Reviewed on: 2nd August 2024

Wonderful efficient and quick process from start to end

5
Wonderful efficient and quick process from start to end Reviewed on: 2nd August 2024

Friendly Customer Service, good knowledge of products

5
Friendly Customer Service, good knowledge of products Reviewed on: 2nd August 2024

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