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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

Alls good so far but never had to claim and althoug...

5
Alls good so far but never had to claim and although hopefully I wont have to my review can only reflect that its all been good so far Reviewed on: 2nd August 2024

Great value for money

5
I used a comparison site to renew my buildings and contents insurance and Policy Expert came up with an excellent deal. They offered great value for money, including extra cover which other insurance companies charged for. It was very easy to select the amount of cover required and simple to buy online. I never made a claim so cannot comment about that process but I would certainly recommend them based on my own experience Reviewed on: 2nd August 2024

Home Insurance

5
My first insurance with Policy Expert - found via Go Compare. I have home insurance Reviewed on: 2nd August 2024

Competitive price for cover- excellent value for money

5
Competitive price for cover- excellent value for money Reviewed on: 2nd August 2024

In need of a new House Insurance supplier?

5
In need of a new House Insurance supplier after my previous supplier had almost doubled there annual fee I was delighted to find a well reviewed company with a comparable cover at the original price Policy Expert. Sogning up wasqick and easy and I have been delighted with my choice Reviewed on: 2nd August 2024

SO easy to deal with.

5
So easy to deal with. Efficient and professional staff. Reviewed on: 2nd August 2024

Good value policy that was easy to take out and prov...

5
Good value policy that was easy to take out and provides the piece of mind knowing there is cover for emergencies should the worst happen. Reviewed on: 2nd August 2024

Always good on prices

5
Very easy to get in touch with, always very good prices Reviewed on: 2nd August 2024

A satisfied customer

5
I was very happy to insure my property with Policy Expert and have no concerns or issues with continuing to insure with them in the future. Reviewed on: 2nd August 2024

Very helpful and met my needs.

4
Very helpful and met my needs. Quick to organise my policy. Reviewed on: 2nd August 2024

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