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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great to deal with no problems and they knew what th...

Great to deal with no problems and they knew what they were talking about Reviewed on: 2nd August 2024

Competitive price

Easy to buy policy with competitive price Reviewed on: 2nd August 2024

Easy to negotiate website and to sign up.

Easy to negotiate website and to sign up. Prices are very competitive. Reviewed on: 2nd August 2024

Marvellous feeling and service

Marvellous service with friendly service Reviewed on: 2nd August 2024

Reply from Policy Expert Hello David, Thanks for taking the time to leave us your review. Given your positive comments I am not sure your 1-star rating is reflective of your experiences with us, please do let me know if it is as we would love to get some further feedback from you. If there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 6th August 2024

I have joined policy expert this year for the first...

I have joined policy expert this year for the first time she cannot find fault with service so far. Reviewed on: 2nd August 2024

Very easy to use service , very professional and com...

Very easy to use service , very professional and competitive. Reviewed on: 2nd August 2024

What an excellent find.

What an excellent find. So glad I found this company. Excellent cover, price and communication when needed. Reviewed on: 2nd August 2024

Home insurance

Good cover for both buildings and rebuild costs Reviewed on: 2nd August 2024

Best price in the market

Best price in the market and easy/fast to complete the puchase Reviewed on: 2nd August 2024

Good badic price

Good basic price but extras like legal cover seems expensive. Reviewed on: 2nd August 2024

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