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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9120)

Very easy to use website with competitive prices.

5
Very easy to use website with competitive prices. No issues when making a policy. Reviewed on: 2nd August 2024

Quick and easy to buy online.

5
Quick and easy to buy online. Like the different levels of cover. A bit confusing trying to get hold of someone to discuss how to make a claim but, then it was perfectly straightforward. Reviewed on: 2nd August 2024

Check it out

5
I’ve bought my insurance from the same company for many years but it had been increasing steadily, regardless of the fact I’ve never had a claim. So I decided to shop around and so pleased I did. It was a substantial saving well worth it Reviewed on: 2nd August 2024

Very helpful staff.

5
Very helpful staff. It was a treat to speak to an agent at Policy Expert rather than completing endless e-forms. It was also great to get a “review your policy” opportunity to ensure all was covered as I needed. Very satisfied that when I called with a query I was able to talk to an agent. Reviewed on: 2nd August 2024

An easy transaction, clear communication, great valu...

5
An easy transaction, clear communication, great value, and great customer service. Reviewed on: 2nd August 2024

easy to deal with.

5
easy to deal with. Only issue is not being able to renew online which would save time Reviewed on: 2nd August 2024

Excellent service and very reasonable price Pete

5
Excellent service and very reasonable price Reviewed on: 2nd August 2024

simply the best .

5
Always so helpful and easy to use , simply the best . Reviewed on: 2nd August 2024

Easy to contact with communication skills

5
Easy to contact with communication skills Reviewed on: 2nd August 2024

This a new policy ...

5
This a new policy so I have not really used the service yet. I am completing this because the price was favorable and the policy suited my needs Reviewed on: 2nd August 2024

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