Write a review

row.co.uk : Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 4.61 (76 reviews)

View other row.co.uk products

4.58

Based on 76 reviews, last reviewed 12th Feb 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

18%

2 star

Latest highest rating:

5

Excellent value Homeserve wanted £17.25 per month these only £5.96 for same cover brilliant Reviewed on: 5th April 2019

Latest lowest rating:

1

Pathetic company , A disgrace . Stay away if you are sensible . When you have a home emergency , if you dial the number of the customer service, THEY DON’T ANSWER. They expect that people have no other jobs but sho... Read more Reviewed on: 12th February 2022

Read all reviews Write a review

About this product

Have you used Row.co.uk to provide you with Home Emergency Cover? If so, please leave your own review here today. Help us find out how this type of insurance does what it says on the tin!

Review row.co.uk : Home Emergency Cover now

Help others make smarter decisions by sharing your own experience.

Write a review

row.co.uk Home Emergency Cover reviews (76)

Pathetic company , A disgrace . Stay away if you are sensible .

When you have a home emergency , if you dial the number of the customer service, THEY DON’T ANSWER. They expect that people have no other jobs but should keep holding the phone for 3-5 hours . If you delay contacting the company , they invalidate the claim saying that there was a delay in contacting the company .They use every possible excuse to invalidate the claim. This is a fraud company and a disgrace . There are much cheaper and reliable companies available in the market for cheaper price and reliable services . Stay away . Reviewed on: 12th February 2022

Terrible stay away

Terrible stay away. Terrible stay away..just gave them call as I noticed this morning I've got trouble turning the lever to double lock the door and it compromises with home security which clearly states in the policy..they told me that they will send out someone but if this is happened due to door swelling they would charge me £160.what a shame I'm not a professional locksmith to know how this is happened.i guess as soon as you claim they look deep into the policy exclusions and scare you with big invoices so that you say ok ill just leave it. I got 4 properties with various policies with diff companies.never ever have I had a experience like this. Reviewed on: 17th June 2020

Row.co.uk and sister company Big Warranties are incompetent

I have home emergency cover with Row/Big Warranties for 2 properties which I rent out. Thinking it made sense for them to service the boiler if they are the ones covering it, I arranged the boiler check with them. Supposedly the tenant wasn't in at the arranged time, but instead of calling me to gain access, the engineer just waited some time like a lemon then left. I was then left for 2 weeks without a valid gas certificate, which for a landlord is a MASSIVE no-no, with me waiting like a lemon for them to send it. No update, no attempt to reschedule, not even a complaint about the tenant letting them down! There is a £78 charge for a failed call-out which they didn't even bother calling me to collect! They are useless at communication and negligent to the point of putting my business at risk. Avoid like the plague. Reviewed on: 29th April 2019

Excellent value

Homeserve wanted £17.25 per month these only £5.96 for same cover brilliant Reviewed on: 5th April 2019

Cheapest Quote, Not Use The Actual Service Yet!

Beat my previous renewal by over £70 pa, Easy website to navigate, choose product/s etc. Not used the actual service yet so that remains to be seen nor have I spoken to their customer services. Have seen the reviews online which seem to be encouraging! Based on these & the quote have taken the chance! Reviewed on: 1st April 2019

FAB-DUCK-ULOUS

Cannot believe the cost of this insurance such good value, especially in this current climate where we tend to have to pay through the Nose for everything. Well done row.co.uk Reviewed on: 27th March 2019

Ducks Up

Excellent website, easy to navigate. With previous company 10 yrs , looking forward to the next 10 going swimmingly with you Reviewed on: 26th March 2019

easy to use site.

Site is easy to use, price compares very favourably to other companies, the product covers me for everything I was looking for at a great price. Reviewed on: 24th March 2019

Easy to sign up

Saved a lot by covering everything in one policy Reviewed on: 18th March 2019

Gives peace of mind

Excellent friendly service, great cover and good price Reviewed on: 18th March 2019

Do you have a different row.co.uk product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

row.co.uk has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub