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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value insurance at a very reasonable price.

Great value insurance at a very reasonable price. Reviewed on: 2nd August 2024

Home Insurance from an Expert

Like most people I was looking for Home Insurance that offered good cover at a reasonable cost and Policy Expert met all of my criteria. Reviewed on: 2nd August 2024

Didn’t like that policy expert comes up on credit ra...

Didn’t like that policy expert comes up on credit rating Reviewed on: 2nd August 2024

No issues, cost effective

Not had any issues as yet and they were the lowest priced whilst providing the best cover Reviewed on: 2nd August 2024

Very easy to purchase my insurance plus a great...

Very easy to purchase my insurance plus a great price Reviewed on: 2nd August 2024

Smooth experience

It was a smooth experience from start to finish and good value or money. Reviewed on: 2nd August 2024

Easy to purchase.

Just bought the policy on line so no real experience if I needed to claim Reviewed on: 2nd August 2024

.competitive and good cover

The great thing apart from being competitive was that I could speak to a person with my queries before signing up. The policy also net my needs Reviewed on: 2nd August 2024

Banging company

Made it very easy to change bits on our policy as life changes. V good customer service team. It's how companies should be Reviewed on: 2nd August 2024

Does what it says on the tin!

I looked for the cheapest insurer who met all my needs. Policy Expert fitted the bill. Reviewed on: 2nd August 2024

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