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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Better than the big boys.

All online and easy to do and beats Churchill and the like by a mile. Every part of the insurance application was so simple to do. Reviewed on: 2nd August 2024

Good price.

Good price. No problems booking online Reviewed on: 2nd August 2024

Very good service so far with a very good dashboard...

Very good service so far with a very good dashboard which is quiet good to navigate Reviewed on: 2nd August 2024

Great service and good value.

Great service and good value. Very helpful staff. Reviewed on: 2nd August 2024

Genuine insurance companies are hard to find

We had insured for a couple of years with another company. We had not made any claims and on renewal they said we could not renew with them. Policy expert helped us and quickly got us insurance. They did not take advantage of the situation Reviewed on: 2nd August 2024

Never had a problem and kept informed

Never had a problem and kept informed Reviewed on: 2nd August 2024

Top insurance

I’ve had policy expert Home insurance for a number of years now. Always competitively priced, with £1m rebuilding cost as standard plus extremely helpful customer service. Would highly recommend Reviewed on: 2nd August 2024

Fantastic!

Great! Nothing bad to say at all Reviewed on: 2nd August 2024

I found the online process quick and easy.

I found the online process quick and easy. I had to cancel as I made a few errors in the original insurance policy, and found this extremely easy to do and then replace it with a new policy with corrections. Reviewed on: 2nd August 2024

Great cover at a great price whether requiring buil...

Great cover at a great price whether requiring buildings or contents or both Reviewed on: 2nd August 2024

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