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Policy Expert : Home Insurance reviews

4.77
Based on 9,120 reviews, last reviewed 28th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good quote last year. I can say that they gave me a very good quote last year 2023 but lets see what happens this year, as I haven't had to contact them about a claim I can... Read more Reviewed on: 14th October 2024
Gordon T's avatar
Gordon T

Latest lowest rating:

1

Might be the Cheapest insurance but the customer jou... Might be the Cheapest insurance but the customer journey is shocking. Paid for my insurance three weeks in advance, received one email asking for addi... Read more Reviewed on: 28th January 2025
Amy D's avatar
Amy D

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Policy Expert Home Insurance reviews (9120)

Review of the Policy Expert, Home Insurance:

Competitive pricing and straight forward documentation

5
Really easy to deal with. No complicated questions to try and answer. Easy to update details online Reviewed on: 24th August 2023

Best all round experience.

5
Best all round experience. Been with them a few years now and always found renewals to be a simple process and competitively priced. Reviewed on: 2nd August 2024

So far so good.

5
So far so good. Have not had reason to claim yet, luckily. Reviewed on: 2nd August 2024

Easy value for money process that provides comprehen...

5
Easy value for money process that provides comprehensive cover for both building and contents. Reviewed on: 2nd August 2024

New customer.

5
New customer. The service is good Reviewed on: 2nd August 2024

Straight forward process

5
Easy to complete online for my daughter to do. Reviewed on: 2nd August 2024

Efficient, trustworthy, great value for money.

5
Efficient, trustworthy, great value for money. Reviewed on: 2nd August 2024

Value and ease.

5
Best value for money when needed insurance for a tricky property. Easy to complete on line. Reviewed on: 2nd August 2024

Easy to navigate insurance.

5
Easy to navigate insurance. Policy Expert provided the cover required in an easy to understand way and for a fair price. Reviewed on: 2nd August 2024

It pays to shop aroundyng.

5
riceived from my existing insurance company was exhorbitant especially since I had been with them for several years without any claim. Your quote came out very competitive and very simple to understand. All in all I wss very happy to acceptbyour quote. I fully appreciate that I have not had a claim with you but I am confident should I have one in the future the outcome will be satisfactory and fair Reviewed on: 2nd August 2024

A decent price for wide coverage

5
A decent price for wide coverage Reviewed on: 2nd August 2024

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