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Post Office: Travel Insurance reviews

1.78
Based on 137 reviews, last reviewed 7th Mar 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
17%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
74%

Latest highest rating:

4

Easy to use, easy to renew, reasonable price, able t... Easy to use, easy to renew, reasonable price, able to get multi trip cover Reviewed on: 10th October 2024
Dan-'s avatar
Dan-

Latest lowest rating:

1

No stars - Avoid, avoid, avoid No stars - Avoid, avoid, avoid No stars - not one star - the inability to give 0 stars artificially boosts their overall score. Had to cancel flights ... Read more Reviewed on: 7th March 2025
Keith T's avatar
Keith T

About this product

Post Office offer single trip, annual multi trip and backpacker travel insurance policies.

All medical conditions are considered and under 18s with no medical conditions get free cover. Post Office travel insurance policies all come with Medical Assistance Plus which gives access to medical support while you’re away.

Post Office travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Post Office before, you can also leave a review and share your experience.

Post Office Travel Insurance reviews (137)

Review of the Post Office, Travel Insurance:

Awful at all aspects of customer service

1
Used as felt they would be reliable, excellent at taking your money. When it comes to making a claim for a cancelled flight, obstacle after obstacle; no interest in listening to any reason, refused to offer any assistance or pay the claim. Disgraceful and a life long customer lost Reviewed on: 9th September 2024

Helpful and friendly

5
Bought travel insurance from post office every time I have gone on holiday and it is always affordable. The staff inshore are always friendly and helpful. Reviewed on: 31st May 2017

Best travel Insurance to get

5
always reliable, great prices, easily accessed in local villages or online Reviewed on: 10th April 2017

HIGHLY RECOMMENDED

5
Trust worthy and highly recommended. Reviewed on: 29th August 2016

good value especially for annual

4
Offers cover for eventualities often not covered by other companies and as standard not extra Reviewed on: 27th August 2016

Clear and concise

3
The information was clear and concise so I knew what I was getting and was good value for money Reviewed on: 14th August 2016

CheekyCharges Campaigner

4
We purchased our Travel Insurance for a short weekend away in Spain. Unfortunately whilst there we were robbed. The PO were brilliant with most of our claim although they refused to cover a mobile phone that was stolen as they said that would be covered by the house insurance (which luckily it was) Reviewed on: 2nd March 2016

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