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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

Purely Pets Pet Insurance reviews (2026)

Review of the Purely Pets, Pet Insurance:

SAVE YOUR MONEY - GO ELSEWHERE

1
I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly check up's at the Vets. Silly me, I thought you only see Vets/Doctors when ill.... Reviewed on: 11th February 2025

So easy

5
Signing up for Purely Pets cover was so easy , very competitive pricing and levels of cover. We had to make a claim and the process was quick, easy and problem free and the claim was settled with no delay. Reviewed on: 12th September 2020

Great cover at an even better price.

5
This policy was easy to arrange and gave excellent cover for a very competitive price. Spot on ! Reviewed on: 12th September 2020

Good value

4
Not had a claim so cant comment on service Reviewed on: 12th September 2020

Excellent value and professional service

5
Easy to understand the policies mo complicated jargon. Good customer service. I've recommended them to 3 friends so far who have changed to purely pets and are very pleased. Reviewed on: 12th September 2020

Easy peasy claim

5
The upset of having our precious puppy George becoming unwell and requiring surgery was made less traumatic by the prompt and straightforward service at Purely Pets. It was so easy to make the claim. Well done Purely Pets.... George and I were very impressed!! Reviewed on: 12th September 2020

Excellent Value

5
Great and easy to obtain a quote online and excellent value for the older pet Reviewed on: 12th September 2020

Excellent product and service

5
No issues with policy price, set up and administration. 100% recommend. Reviewed on: 12th September 2020

Customer friendly

5
I find them easy to contact and the staff friendly and helpful. I;ve made one claim for an ongoing health issue with my Old English Sheepdog and unlike some insurers, they make every effort to settle rather than wriggle out of it. I have been very favourably impressed. Reviewed on: 12th September 2020

Excellent customer service

5
We unfortunately had to make a claim for our then puppy who was having seizures, the team at purely pets sorted our claim quickly and efficiently, making a hard time a little easier Reviewed on: 12th September 2020

5 star service

5
Really easy to sign up for pet insurance on line. Having contacted Purely Pets recently for an insurance claim the staff have been extremely helpful, patient and empathetic with me, explaining in detail how the claim procedure works. Reviewed on: 12th September 2020