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Purely Pets: Pet Insurance reviews

4.65
Based on 2,026 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2026)

Good insurers

4
We’ve been with pp now for 3years can’t find anyone the better them Reviewed on: 12th September 2020

Affordable & There When You Need Them

5
These guys insured my dog when many others (including the one I had at the time) wouldn't touch him after having a tumor removed. Where others saw the chance to exploit money from me or quote so high we could never afford them, Purely Pets offered a senisible, affordable & reasonable rate which meant we can keep our little guy alive and healthy for much longer. For that I will always be greatful Reviewed on: 12th September 2020

Simple and efficient service

5
easy to understand and quick to respond. Feels like they care about my pet Reviewed on: 12th September 2020

Purely good value for money

5
Have had 3 dogs insured through Purely Pets. Unfortunately had to claim for 1 who had liver issues then a dislocated hip. The response was quick and empathetic and all the staff were very helpful. My vets were impressed as payment was quick and direct to them. Would, and have recommended to many. Reviewed on: 12th September 2020

Amazing value, comprehensive coverage.

5
Very pleasant customer service, I’m sure I’ll be with this company for a while. Offers such value and their cover is one of the best I’ve seen. Reviewed on: 12th September 2020

Great customer service

5
Got through straight away when I rang them very helpful and friendly. Reviewed on: 12th September 2020

Straightforward and easy access

5
Very handy having online portal for easy access Reviewed on: 12th September 2020

Quick and easy to set up

5
A super insurance company for pets. It is easy to understand the different levels of cover and extremely good value for money. Purely pets was recommended by my friend, who had problems with her pets health. She had to make a claim. They paid out promptly and she did not have any problems with her renewal of cover. Reviewed on: 12th September 2020

Best Competitive Price Around!

5
Been ‘stiffed’ so many times on tarries and then excess that this company were a pleasure to find! I was about to give up and put money under the mattress, thinking what’s the point? But the discovered Purely Pets Reviewed on: 12th September 2020

Best insurance around

5
No hassle insurance, no constant emails, what you get is what you paid for with extremely helpful customer advisors. Still the best on price around when looking for insurance my friends puppy. 5 stars from me! Reviewed on: 12th September 2020

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