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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.70
Based on 2,029 reviews, last reviewed 24th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Rebranded and didn't receive paper renewal notice. Rebranded and didn't receive paper renewal notice. Policy for £4000 with a £200 excess (all you could get for senior dogs) increased to £2400 that was... Read more Reviewed on: 24th October 2025
Claire Burns's avatar
Claire Burns
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2029)

They really care

5
I love how Purley Pets really care! They offer 24/7 verinary help which is so useful for getting advice Reviewed on: 12th September 2020
Jessica3493's avatar
Jessica3493

Good value

5
I've insured my pets, past and present with Purely Pets. I have found the close to be fair and the help I got when I needed to claim was great. Still using them now and will continue to do so. Reviewed on: 12th September 2020
Millo's avatar
Millo

Claim

4
Had a claim and it was all finalised within a couple of weeks and straightforward Reviewed on: 12th September 2020
Frankmcinally1 @sky.com's avatar
Frankmcinally1 @sky.com

Excellent

5
Never had a problem. Professional and brilliant service Reviewed on: 12th September 2020
Beverley's avatar
Beverley

Fantastic easy set up

5
This company made things very easy to set up my 3 policies with the least amount of fuss, very price competitive Reviewed on: 12th September 2020
Sam's avatar
Sam

Value

5
I haven't claimed yet but they have the best price for excellent cover Reviewed on: 12th September 2020
Amanda's avatar
Amanda

Highly recommended

5
When our dearly loved doggie was suddenly taken seriously we had to act fast. .After a 3 day stay in hospital, in which they saved his life. Purely Pets, without questions or delay paid the hospital pronto. Just what we needed as we were all traumatised enough. Thank you Purely Pets. That is what I call 1st class + customer service Reviewed on: 12th September 2020
Lynne Duddell's avatar
Lynne Duddell

Fantastic!

5
Friendly and helpful customer service, efficient and give sound advice. Good, clear insurance options to choose from. No hidden extras. Choose these without hesitation! Reviewed on: 12th September 2020
Katie Lou's avatar
Katie Lou

Great value, easy to use website

5
Our Mollie is getting on in year's and we want to do the best for her. This policy gives us what we need for our peace of mind. Reviewed on: 12th September 2020
Tony's avatar
Tony

Reliable and great

5
These guys are so reliable when I need them. I have two cats and would never think of changing insurance providers for my moggies. I also have the peace of mind knowing that if (heaven forbid) they get something long term or recurring, we're still covered. Reviewed on: 12th September 2020
Helen Morgan's avatar
Helen Morgan

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