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Quotemehappy.com: Car Insurance reviews

Name: Car Insurance
Rating: 3.03 (114 reviews)

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2.69

Based on 114 reviews, last reviewed 3rd Mar 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

39%

13%

42%

Latest highest rating:

5

Quotemehappy.com saved the day After being with ByMiles for 4 years they told me they could not insure me anymore with only a month to shop around. I was worried that I would find a... Read more Reviewed on: 26th August 2024

Latest lowest rating:

1

Absolutely disgusting service ! Absolutely disgusting service !! My son has had insurance for 6 months no issue, black box has now decided he drives too much !!! Although his driving... Read more Reviewed on: 3rd March 2025

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About this product

Are you looking for your next car insurance provider? Check out the Quotemehappy.com car insurance reviews on Smart Money People, left by genuine customers to give you insight into life as a Quotemehappy.com policyholder.

Quotemehappy.com is a part of Aviva, offering home, life and car insurance policies. Quotemehappy.com provides flexible online access to compare, buy and manage your insurance policies. See how well genuine customers rate their policies by checking out the reviews on Smart Money People.

What do you need from a car insurance policy? Do you value the lowest price on the market, or would you prefer to pay a higher premium to secure some additional extras? Do you need a specialist type of insurance, like young driver or short-term cover? Whatever your needs, check out our Quotemehappy.com car insurance reviews to make an informed decision about your next provider.

Have you had a car insurance policy through Quotemehappy.com? Leave an honest review today so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how smoothly was it dealt with? What was your experience with the customer service team? Whether good or bad, write a Quotemehappy.com car insurance review to share your experience with our Smart Money People community.

Quotemehappy.com Car Insurance reviews (114)

Review of the Quotemehappy.com, Car Insurance:

Good price

QuoteMeHappy have been the cheapest provider on the market for me 2 years running. My only issue would be with the connect rewards programme. It is quite inconsistent with actually giving points every week. But I am still relatively happy with the service as I am able to claim a £20 voucher from a choice of many stores. Reviewed on: 25th May 2024

Excess not repaid - NON-FAULT incident!

Below is the reply I have received from Carpenters, (solicitor quote me happy put you with) I’ve been pursuing this for months and it’s utterly ridiculous, I am entitled to my money back from the excess I had to pay for a non-fault because quote me happy never waived it! My car was parked at the time and an Asda delivery driver hit it! I didn’t sustain an injury, but I had to pay the garage excess when my car was fixed… he damaged an entire side of my vehicle! Dear Mrs, Thank you for your email. Unfortunately we have closed our file of papers on the 25th of October 2021, due to insufficient prospects on your case. The third party insurers have raised Low Velocity Impact (LVI) on your case, firmly disputing how an injury could have been caused, as the damage that has been sustained to your vehicle was very minimal. Therefore, we are unable to take on your case in any capacity and we would ask you to seek legal representation elsewhere if this is possible. Kind Regards carpenters2 Max Read Customer Resolutions Advisor [email protected] Leonard House, Scotts Quays, Birkenhead, Merseyside, CH41 1FB Reviewed on: 24th January 2022

Horrendous Experience

Having to deal with a claim for an accident that was not my fault has been a nightmare. The only form of communication is via email, which doesn’t appear to get responded to, or a chat facility which is totally dreadful and leaves you unable to get simple answers and banging your head against a brick wall. Just avoid and pay and extra £100 on your premium. I will be from now on. Reviewed on: 5th January 2022

Always cheapest

Always cheaper than any other quote especially with the multi car discount. Reviewed on: 2nd October 2021

Avoid or They'll VOID you

Really good price but really bad service I would not recommend this service. Pay the extra £100 else were to get the proper service and insurance. If you have a accident they do not help you they do not communicate with you they VOID your policy instantly no phone call no communication HOWEVER they do email you very minimum information to say your insurance has been cancelled. After this I received a debt collectors letter for around £15000 claiming to take me to court unless i pay for an accident which was not my fault. Did not hear back from anyone for months and i had to to keep chasing and putting in complaints with AVIVA. This accident happen in 2018 and has only been looked into and solved now in 2021. DONT DO IT look else were with proper cover Admiral Direct line are much better and offer allot more security. Reviewed on: 30th March 2021

Avoid Avoid Avoid

Avoid Avoid Avoid Avoid Avoid Avoid - Zero communication. I signed up to Quotemehappy from Comparethemarket. The first issue I experience was the online only - no communication over the phone. So I sent an email to clarify that my NCB was protected as I had selected because the policy docs illustrated the issue post signup. Indeed they responded with an extra fee. Which I complained about because it should have been inclusive in the price I selected. After this point communication was sparse or near zero. They confirmed my NCB had been taken into account however that was not answering the question. Now I have not had contact with them for 48 hours despite their commitment to a 24 hour response time. I have asked to cancel my cover in full twice without a response. I have contacted Aviva over the phone and they refer me back to the email or an online contact form. I am now approaching my bank to get the full refund. Never again. If you want swift action and clarity avoid. Reviewed on: 18th December 2020

Customer service? There is none!

Took out car insurance with them and set up a direct debit to pay by instalments. Failed to collect first two payments and sent threatening emails and letters. Wanted to contact them to resolve issue, but there is absolutely no way to contact them by telephone. Two goes at contacting them through their website and still no reply. Cannot find an email for them. They’re doing a great job of bringing Aviva (the parent company into disrepute. I’ll never use them or Aviva again no matter what the comparative costs are and would never recommend thar anyone else use them. Reviewed on: 7th December 2020

Zero Customer Care

Trying to contact them is a NIGHTMARE if there's a problem; extremely frustrating and NO customer care at all. If you never have a query or an issue, they probably seem ok, but in almost 30 years of getting insurance I've never had this sort of experience. Contacting them to ask a question is designed to be difficult; I would not recommend them to anyone regardless of price - they're not the cheapest anyway. The difficulty in communicating is the main issue. Reviewed on: 23rd November 2020

No customer service and hidden charges

Following on from other reviews I wanted to back up the experiences of others that Quote Me Happy does not have customer service. The only number you are given is a claims number and this goes straight through to an automated referral service for either the RAC or window repair service. This company seems to have been set up without any customer service representatives at all, which is the last thing you want if you have to make a claim. Additionally there are hidden charges, such as trying to charge £25 if you want to cancel even before the policy has started (which is contradictory to the Financial Services (Distance Marketing Regulations) 2004.) If you use the quote they give you you should be able to get a company that has a customer service department to match their quote. I would strongly advice avoiding this company. Reviewed on: 20th October 2020

Absolutely atrocious service

Absolutely atrocious service I was involved in a no-fault accident they wrote my car off over the phone and arranged to collect it the next day. To date that was 17 days ago, no car, no payment, no answers, no excuses, I am unable to contact them as some of the numbers they give me do not respond. When I do get through to the one general number I can I have to go through 2 or 3 people to get to the one I want, often getting cut off, usually 40-60 minutes on hold—still, no answers. To rub salt in the wounds, they wrote off the car, so I no longer require the insurance cover, they charged a £65 cancellation fee!! Reviewed on: 31st August 2020

Easy to use

Ive been a customer of Quote Me Happy for years and have found them very user friendly. Their quotes usually beat competitors. Reviewed on: 29th August 2020

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