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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (241 reviews)

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4.05

Based on 241 reviews, last reviewed 8th Aug 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

RBS Select current account reviews (241)

Review of the RBS, Select current account:

Customer service experience

Both "phone" and face to face in branch attention is nothing short of "complete", friendly attention. Positive and professional resolution of any enquiries in the most efficient and patient manner . So very much respected staff. Reviewed on: 23rd January 2023

I've been with RBS since the Route 17 days and they'...

I've been with RBS since the Route 17 days and they're just the best ever. Also, their banking app is the most complete I've ever used. Reviewed on: 26th February 2025

The best!

This is the best bank I have ever had to work with! Reviewed on: 26th February 2025

5* to rbs

Fantastic banking easy app when your not tec savy like me Reviewed on: 23rd February 2025

Scammed..

Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion contact was cut off.As cards and my account had been closed down I was unable to access any funds .On visiting our Coatbridge branch we were assisted by a member of staff (Gillian) who made contact with the Fraud Department on our behalf.Her input helped resolve the problem .Thanks again Gillian. Reviewed on: 10th November 2024

Want to be an internet bank so after 250 or so years...

Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

Faultless service every time.

Faultless service every time. I love my bank and would never change. It has a modern online banking app and good features. The app is easy to use and simple. The stores are modern and the staff are very helpful Reviewed on: 15th September 2024

They're a bank

They're a bank, not much more you can say other than hey, remember when banks would give you interest? You also have to ignore all their past financial scandals. Reviewed on: 23rd August 2024

Switch from RSB, make sure your account is closed.

I have left RBS in 2012 via an automatic switch to Lloyds Bank, I'm happy I keep all paperwork in a box, as now 12years later RBS chasing me for outstanding balance on my account, in total £261. I asked deats collection company,where is this det coming from, no answer for this day, just reminders how easy is to make payments online. Stay away from RBS and if you do switch check after month or so if account is definitely close. As mine apparently is still open, even RBS didn't contact me for last 12years. Reviewed on: 16th August 2024

Branch Closures

When i opened the account they had four branches in town Now closing last branch Reviewed on: 14th August 2024

I'd switch if I wasn't so lazy.

All the basic bank stuff is there and works so it's not all terrible, but customer service is non-english speakers hidden behind an AI "helper" obstruction wall and interest rates are non-existent. Plus they've been up to their eyes in every financial scandal of the last few decades. Reviewed on: 24th May 2024

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